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Job Category
Employee Success
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
The global Employee Learning & Development (ELD) team develops results-driven and inclusive employees, leaders, & teams with the critical approaches, behaviors, & skills needed to enable Salesforce’s growth, profitability, and customer success in a healthy and balanced way. The ELD team designs and delivers development programs, owns the global coaching philosophy and related services, deploys a range of resources to equip teams for success, and builds communities of practice for Salesforce executives to connect and grow. We design for outcomes that matter to drive business results while providing opportunities for connection that strengthen our commitment to Salesforce and each other.
Salesforce for Salesforce (SFS) is a programmatic approach to employee engagement, which celebrates & coordinates the voluntary contributions of employees across the organization in support of colleagues.
Position Overview:
We are seeking a highly motivated and experienced Operations Support Lead to join our Employee Learning Development team. As the Operations Support Lead, you will play a vital role in supporting the implementation and coordination of activities related to our Salesforce for Salesforce (S4S) programs, with a focus on Coaching, Mentoring, and Team Development. You will be responsible for ensuring the smooth and efficient running of these programs, acting as the principal engagement point with other Operations’ functions. Additionally, you will oversee the collection of data, support the Program Manager with implementation and ongoing support needs, and assist in the roll-out of processes and systems. Reporting and analysis, as well as the creation of process documentation where necessary, will also be part of your responsibilities.
Responsibilities:
Qualifications:
Additional Information:
At Salesforce, we believe that the business of business is to improve the state of our world. We are committed to driving Equality in our communities and workplaces through inclusive programs and initiatives. We offer equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Colorado-based roles, the base salary hiring range for this position is $91,000 to $125,200.
For Washington-based roles, the base salary hiring range for this position is $100,100 to $137,600.
For California-based roles, the base salary hiring range for this position is $100,100 to $137,600.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.