Learning & Development Coordinator

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.  

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Learning and Development Coordinator to join our growing Claims team!

As a Learning and Development Coordinator, your work will have a big impact with our claims department. People will count on you to coordinate and support the delivery of training including prioritizing and managing requests, managing logistics and measuring results.

This position will be offered as a hybrid work model and will require the successful candidate to attend in office 3 days a week. This position is based in our Calgary and Edmonton office locations.

What you’ll do here:

• Coordinate training attendance, schedule management and management of various reports
• Help build, improve, and simplify monitoring and collaboration tools with various teams.
• Assist with regular maintenance of adjuster skillset inventory.
• Attend meetings, work collaboratively with key partners and other stakeholders as required. 
• Support various stakeholders on the management of post training follow-ups.
• Act as an advisory resource for Managers and the Management Team.
• Support in the review of trainee quizzes & assignments. 
• Assist in maintenance of instructional design 

What you bring to the table:

• Post-secondary education in Human Resources Management or Education (asset) or any combination of equivalent education or experience
• Experience working in the insurance industry (considered an asset)
• Knowledge of e-learning development tools and LMS systems (considered an asset)
• Experience coordinating corporate training projects and ability to prioritize tasks
• Intermediate to advanced proficiency level with Microsoft Office suite (Excel and SharePoint experience considered an asset)
• Excellent written communication, listening and organizational skills
• Adaptable with a problem-solving, “can do” attitude
• Critical thinking skills required to handle diverse learner inquiries
• Positive and customer-oriented attitude

​#LI-Hybrid

What we offer

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

About Organization

We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work.