Learning & Development Coordinator

As a full-time, nonexempt, Learning & Development Coordinator with CPS Solutions, LLC, you will provide support for the LMS and corporate education & training administrators in the building of training programs for general staff (pharmacy & non-pharmacy). This position will interface with customers regularly and provide technical support as needed for the Learning & Development team.

Schedule:This full time, nonexempt position works at least 40 hours per week, primarily Monday through Friday, day shift, with additional hours required to accommodate other time zones and work, as needed.

Responsibilities:

Provide ongoing support for the Learning Management System (LMS) Administrator

• Troubleshoot & resolve LMS related technical problems 
• Monitor & respond to LMS user issues / problems via the Rx Education Inbox
• General support as needed, e.g., password resets, provision of activation codes, etc.
• Troubleshoot & resolve technical problems as they arise 
• Build and publish ACPE & non-CE courses to the LMS 
• Modify / update LMS interface as needed
• Build and maintain training program pages and resource pages 
• Update LMS home page with recently published courses & upcoming webinars
• Data upkeep, e.g., account deactivation, etc. 
• Data Analytics, running / creating custom reports

Provide ongoing support for the corporate education & training administrator on:

• Performing training needs assessment
• LMS report production as directed
• Monitoring ACPE courses that are expiring & collaborating with clinical team to update them in advance
• Create LMS teasers / descriptions & generate enrollment codes for live webinars
• Maintain / update files for the DOPS guidance document as directed

Required Qualifications:

• Bachelor’s degree
• One year experience providing LMS back end administration and technical support
• Certified Pharmacy Technician preferred
• Proficient in MS Word, Excel, and video editing software 
• Experience with learning technologies including, web meeting platforms, learning management systems (LMS/LXP), SharePoint, MS Teams, etc                                     

Benefits: All employees enjoy a competitive salary, eligibility to participate in the 401(k) savings plan with a match.  Full Time employees are also eligible for a comprehensive benefits package, including Medical, Dental and Vision Insurance, Time Off Plan, Company Paid Short- and Long-Term Disability, Basic and Supplemental Life Insurance, Medical Flex and Dependent Care Accounts and more.

CPS Solutions, LLC Requirements: All employment offers are contingent upon successfully passing a background check, drug test and signed onboarding documents. Additionally, you may be required to provide medical records or have additional medical examinations/background checks that are a specific requirement of the location or position in which you are hired.  Due to the healthcare requirements of the location where you will work and the clients we support, this may include a COVID vaccine. This applies to internal transfers and status changes for internal CPS Solutions, LLC team members. CPS Solutions, LLC is also committed to a safe and drug free workplace. The use of marijuana for medical purposes accompanied by a prescription, even if permitted by state law, will not be considered acceptable for purposes of explaining a positive lab test result for marijuana.

About CPS Solutions, LLC:  Founded nearly 50 years ago and employing over 2,500 clinical, regulatory, and operational pharmacy professionals, CPS Solutions, LLC, is one of the nation’s largest providers of pharmacy services to more than 800 hospitals and healthcare facilities nationwide. CPS Solutions, LLC helps clients tackle a variety of complex issues, such as operational efficiency, rising drug costs, regulatory & compliance, 340B, and specialty pharmacy strategy. CPS Solutions, LLC helps healthcare leaders drive best in class pharmacy operations through skill, expertise, and proprietary technologies. For more information, visit https://www.CPS.com.

We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant for employment because of race, color, sex, age, national origin, ancestry, religious creed, sexual orientation, gender identity and/or expression, status as a veteran, mental or physical disability or any other federal, state or local protected class.

About Organization

Founded more than 50 years ago, CPS Solutions, LLC (CPS) is one of the nation’s largest providers of pharmacy and hospital services - employing over 2,500 pharmacy and healthcare professionals and servicing over 800 hospitals and healthcare facilities nationwide. CPS helps clients tackle complex problems through our suite of solutions across the care continuum. CPS solutions include inpatient pharmacy solutions and specialty and ambulatory pharmacy solutions, pharmacy consulting, 340B services, telepharmacy services, supply chain and materials management services, rehabilitation services, and more. CPS empowers healthcare organizations to achieve operational excellence, drive clinical quality, attain continuous regulatory compliance, and improve bottom-line performance – all while supporting staff, caregivers, patients and their communities. For more information, visit cpspharm.com.