Learning Management System Administrator
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
What you will do here
As a member of the Learning and Development team, you will join us in helping everyone at Cloudflare build the career of their dreams by overseeing our learning management system, Workday Learning. You will play a critical role in designing and creating an intuitive and useful LMS. This includes (but not limited to) administering LMS activities and acting as the subject matter expert, maintaining data records, creating and running reports, testing courses, troubleshooting issues, and assigning user roles.
Key Responsibilities
- Drives the configuration, monitoring, ongoing maintenance, and reporting within the LMS
- Ability to prepare concise, accurate reports.
- Create and manage user structures including the creation of user groups and learning cohorts
- Identify, track and resolve system issues, ultimately driving improvements to the learning experience.
- Works with cross-functional stakeholders to determine and define enhancements , ultimately creating a long-term plan for the growth and improvement of the LMS
- Create a process for all stakeholders to successfully drive and measure participation, including monitoring completion rates
- Maintain an advanced understanding of current trends in the Learning & Development industry to ensure we are taking advantage of the most up-to-date technologies and techniques.
What you’ll need
- Minimum 3 years of experience as an LMS Admin, ideally with Workday Learning and/or experience utilizing Workday
- Skill in organizing and presenting complex information to a variety of audiences
- Skill in identifying problems, evaluating alternatives, and implementing solutions
- Ability to prepare concise, accurate reports
- Bonus if have knowledge of curriculum design including learning design models and tools
- Highly proficient in Google Suite tools (Slides, Sheets, Docs)
- Experience supporting a global population, remote experience a plus
Compensation
Compensation may be adjusted depending on work location.
- For Colorado-based hires and Washington hires: Estimated annual salary of $117,000 – $143,000
- For New York City-based and California (excluding Bay Area): Estimated annual salary of $137,000 – $167,000
- For Bay Area-based hires: Estimated annual salary of $144,000 – $176,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use – it is the first consumer-focused service Cloudflare has ever released. Here’s the deal – we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.