Manager, Employee Learning & Development

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Job Category

Employee Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The global Employee Learning & Development (ELD) team develops results-driven and inclusive employees, leaders, & teams with the critical mindsets, behaviors, & skills needed to enable Salesforce’s  growth, profitability, and customer success in a healthy and balanced way. The ELD team crafts and delivers development programs, owns the global mentor philosophy and related services, deploys a range of resources to equip teams for dedication, and builds communities of practice for Salesforce executives to connect and grow. We design for outcomes that matter to drive business results while providing opportunities for connection that strengthen our commitment to Salesforce and each other. 

This ELD Manager role is a program lead for the Executives Pathway team and will contribute to building out the leadership development journey for Salesforce’s executives (VP+). This role will work closely with the Executive Pathway Leads as a trusted partner to provide thought leadership, input, program management, and support for the learning programs and activities delivered to senior executives; with an opportunity to directly impact their leadership growth and transformation.   

Responsibilities

• Contribute to the definition of the vision, strategy, plan, and learning design for Executive Leader Pathway Learning Journey and related experiences
• Handle the implementation of the vision, strategy, plan, and learning design for Pathway, owning select components where applicable
• Lead and integrate critical work deliverables and timelines to effectively execute across all development interventions for projects and breakthrough programs such as Leading for Impact and Leading for Growth.
• Determine and implement solution delivery approach and ensure the right people and resources are in place to implement the vision for the Pathway Learning Journey.
• Drive learning experience-related communication with participants and collaborators (including working with the ELD Comms liaison and other Program Leads)
• Run budgets and operating expenses (Working closely with the ELD/Ops team via centralized processes)
• Partner intimately with ELD Operations team to ensure efficient schedule management and timing for a scalable, sustainable delivery
• Manage internal stakeholder relationships (i.e. Faculty, Coaches, etc and own and manage external vendor relationships
• Develop own design, delivery, and stakeholder leadership skills on the job, learning from the Pathway Leads and others
• Contribute to the facilitation and coaching of leaders during milestone programs
• Support program evaluation processes and data analysis of program results and effectiveness (Working closely with the people analytics and Ops data and  assessments team)

Education

• Undergraduate degree and/or graduate certificate in Business Administration, Leadership/Organization Development (OD), or equivalent experience
• Facilitation and/or coaching certification preferred

Experience & Skills

• 5+ years of dynamic Leadership/OD/HR experience within large organizations or equally sophisticated environments
• Experience interacting and confidently communicating with senior executive leaders and partners 
• Strong program management and organization skills, with the ability to lead multiple projects at the same time and a focus on continuous improvement
• Knowledge of leadership and organization development, learning models, content design, and behavioral assessments; with a natural curiosity for leveraging groundbreaking practices
• Experience coordinating and/or delivering leadership development programs and courses in multiple modalities, including high-touch, face-to-face, and live-online using a variety of technologies
• Strong communication, influencing, and stakeholder leadership skills

• Excellent written, presentation, and interpersonal communication skills

Location

• Office Flexible (AMER Geo B/C)
• Travel ~25%

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Colorado-based roles, the base salary hiring range for this position is $110,600 to $152,200.

For Washington-based roles, the base salary hiring range for this position is $121,800 to $167,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.