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eLearning Technology

Education Program Specialist

Job Type Full-Time  
Experience Level Entry   Mid  
Organization Type Gov't  
Pay Range $109k - $142k  
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Summary

As a global leader in public health & health promotion, CDC is the agency Americans trust with their lives. In addition to our everyday work, each CDC employee has a role in supporting public health emergency management, whether through temporary assignments to emergency responses or sustaining other CDC programs and activities while colleagues respond. Join our team to use your talent, training, & passion to help CDC continue as the world’s premier public health organization. Visit www.cdc.gov

Duties

As anEducation Program Specialist you will:

  • Serve as a technical and expert advisor in the design, implementation and evaluation of training, education programs, and development activities for employees.
  • Work with subject matter experts in resolving complex technical problems, investigating the root cause of problems and recommend specific, measurable, achievable, realistic, timely solutions.
  • Serve as one of the primary technical authorities with respect to regulatory impact upon a rapidly evolving workforce development program, which is proactive in identifying and addressing succession planning in concert with CDC/ATSDR strategic goals.
  • Interpret and ensure that policies and procedures are responsive, timely, and consistent with DHHS OPM guidance or appropriate precedents.

Requirements

Conditions of Employment

Due to the Centers for Disease Control and Prevention’s (CDC’s) process enhancement to use Shared Certificates throughout the Agency, some of the requirements below may differ:

  • US Citizenship required.
  • Males born after December 31, 1959 must be registered or exempt from Selective Service (see http://www.sss.gov).
  • May be subject to a Background/Security Investigation. Security clearance level may differ from the position announced when certificates are shared.
  • CDC participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
  • Direct deposit is required.
  • One-year probationary period may be required.
  • This position may be subject to a Collective Bargaining Agreement.
  • Time in grade (TIG) must be met within 30 days of the closing date of the announcement.
  • In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. This position may require a Drug Test and be subject to Random Drug Testing. The position may require the submission of a urinalysis to screen for illegal drug use prior to appointment and be subject to reasonable suspicion and post-accident drug testing upon hiring. If required to submit to urinalysis, the appointment to the position will be contingent upon a negative test result.

Qualifications

All qualification requirements must be met by the closing date of the announcement.

Basic Qualifications:

  • Degree: that included or was supplemented by at least 24 semester hours in a field related to the work of the position to be filled, of which at least 9 semester hours must have been in education courses.
    or
  • Combination of education and experience — at least 24 semester hours in a field related to the work of the position to be filled, of which at least 9 semester hours must have been in education courses, plus appropriate experience or additional education. The experience must reflect the level and kind described in C below.
    or
  • Four years of experience that demonstrated a thorough understanding of the principles and practices underlying the work of this series. This experience must have been of such character and diversity to demonstrate that the applicant possesses an understanding of the field comparable to that normally acquired through successful completion of a full 4-year course of study in an accredited college or university.
    or
  • At least 1 full academic year of professional teaching experience. This experience is defined as full and primary responsibility, under general supervision, for instruction of assigned students in an accredited school or institution. This includes responsibility for preparing and presenting lessons and for evaluating students’ progress, including a determination of the students’ success or failure according to established criteria. Serving in an assistant capacity to a professor without the authority to determine the students’ success or failure to meet course requirements does not meet this criterion.

Minimum Qualifications:

To qualify at the GS-13 grade level, you must have at least one year of specialized experience at or equivalent to the GS-12 grade level, which must include the following experience: Management or administration of a learning management system or e-learning platform; Understanding of information and educational technology, and data analytics; Program management involving diverse stakeholders and work streams; Evaluation and identification of areas of improvement for optimization of the program; and the application of technical and communication skills for effective collaboration and customer service..

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected.

College or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

Foreign Education:

Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. For more information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Remote: This position has been designated as remote-local and:

  • Only allows remote work for applicants/employees within the local commuting area of the worksite Atlanta, GA as determined by the HHS OpDiv/StaffDiv Office.
  • This position is eligible for inclusion in the Bargaining Unit.If the duty station is finalized in Atlanta, GA, employees in this position will be represented by the (BU Code – 7777).
  • If selected, you will be required to sign a Workplace Flexibilities Agreement that details remote working conditions and expectations in accordance with the HHS Workplace Flexibilities Policy.
  • For more information visit: https://www.usajobs.gov/Help/faq/job-announcement/remote/

The Federal government, as the largest employer in the Nation, can and should show the way towards achieving drug-free workplaces through programs designed to offer drug users a helping hand, and at the same time demonstrating to drug users and potential drug users that drugs will not be tolerated in the Federal workplace if declared a drug-testing position. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public.

Current or Former Political Appointees: Agencies must seek prior approval from the Office of Personnel Management (OPM) before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Current or Former Political Appointees: Submit SF-50.

Re-employed Annuitants, retired from federal civilian service, may be considered to fill vacancies.

Incentives:

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.

The utilization of shared certificates for additional selections within the same geographical area can be made from multiple Centers of the Center of Disease Control and Prevention (CDC) and Agency for Toxic Substance and Disease Registry (ATSDR).

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Curriculum Management
  • Data Collection
  • Problem Solving
  • Program Evaluation and Implementation
  • Program Guidance
  • Technical Consultation

Your application will be rated and ranked among others, based on your responses to the online questions regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. You should list any relevant performance appraisals and incentive awards within the last 3 years in your resume as that information may be taken into consideration during the selection process. 

Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

Required Documents

To apply for this position, you MUST submit a complete Application Package which includes the following. Note: All documents must be in English.

Resume – Must reflect name, work schedule, hours worked per week, dates (month/year) of employment and duties performed.

  • Cover Letter is optional.

Transcripts (if applicable): You may submit an unofficial transcript. An official transcript from an accredited educational institution is required if you are selected.

Career Transition Assistance Plan (CTAP)/ Interagency Career Transition Assistance Plan (ICTAP):

  • Supporting documentation i.e., Reduction in Force (RIF) notice or Certificate of Expected Separation (CES), AND most recent:
    • Current annual performance appraisal
    • SF-50 (Notification of Personnel Action)

Current/Former Federal Employee:

  • SF-50(s) (Notification of Personnel Action/equivalent) which reflect the following:
    • Current grade and service status (SF-50 block 34 “position occupied” reflects “1” or “2” and block 24 “tenure” reflects “1” or “2”.)
    • Highest grade held on a permanent basis
    • If you currently hold or previously held a General Schedule (GS) or equivalent position within the last 12 months and are applying for a position advertised at a higher grade level, you MUST submit a SF-50 that shows you have held the next lower GS grade level or equivalent for at least one year:
      • SF-50s that have an effective date within the past year may not clearly show you meet the one-year time-in-grade requirement
      • Within-Grade/Rate-Increase (WGI/WRI) SF-50s OR SF-50s that have an effective date outside the past year demonstrate you meet the time-in-grade requirements
    • Note: You may need to submit multiple SF-50s to support your eligibility unless all the above requirements are met on one SF-50. If your SF-50(s) does not provide the information needed, you may be found ineligible for the position.
  • Current Federal Employee: Most recent performance appraisal (dated within last 3 years) showing the official rating of record signed by a supervisor or statement why the performance appraisal is unavailable. You may also list any awards received within the last 3 years on the resume or separate document.

Land Management Employee:

  • Current:
    • SF-50(s) reflecting competitive service for each time-limited appointment AND
    • Acceptable performance ratings for each period of employment
  • Former:
    • Documents listed above AND separation SF-50

Military Spouse:

    • Verification of Marriage AND
    • If based on member’s active duty status:
      • Documentation of active duty status
    • If based on Member’s 100% disability:
      • DD-214 and VA Letter
    • If based on member’s death:
      • DD-1300

National Service Volunteer (Peace Corps/AmeriCorps VISTA):

  • Certification of service

People with Disabilities:

  • Proof of disability with appropriate medical documentation i.e., letter signed by licensed medical professional/licensed vocational rehabilitation specialist stating you have an intellectual, severe physical or psychiatric disability.

USPHS Commissioned Corps Officer:

    • Active-Duty:
    • Latest Personnel Order (PHS-7063)
    • Call-To-Active Duty (CAD) Candidate:
    • Professional & Medical Boarding notifications stating physically qualified and recommended for appointment

Veteran:

  • DD-214 (Member 4 copy) or other Armed Forces/Department of Veterans Affairs official documentation reflecting dates of service and type of discharge, AND if applicable:
  • 10-point preference eligible:
  • Serving under Active Duty:
    • Certification from Armed Forces reflecting rank, dates of service, and discharge/release will be within 120 days from date of certification under honorable conditions
  • Visit FedsHireVets

Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

For additional requirements review https://apply.usastaffing.gov/ViewQuestionnaire/12264633

For Résumé and Application Tips visit: https://help.usajobs.gov/index.php/Tips.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees fromschools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To Remain An Active Duty USPHS Commissioned Corps Officer

  • Join highly qualified public health professionals as part of the U.S. Public Health Service (USPHS) Commissioned Corps. Overseen by the U.S. Surgeon General, the USPHS Commissioned Corps is one of eight uniformed services -and the only one dedicated solely to protecting, promoting, and advancing America’s public health. You will be part of an elite and diverse team of professionals essential to public health leadership and exemplary public service. 
  • PHS Officers interested in performing the duties of this position with the Commissioned Corps, you are welcome to apply and receive a courtesy referral. Note that a courtesy referral is not a competitive civil service process and does not provide civil service status for the selected employee. Click Here for the comparison chart of Commissioned Corps ranks to civil service, which advises you on potential billet rankings.

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

Complete application package must be submitted by 11:59 PM (EST) on 01/30/2024 of this announcement to receive consideration.

  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you are unable to apply online:

  • Applicants external to CDC – Contact the CDC Helpdesk by phone (770) 488-1725 or email HRCS@CDC.GOV.
  • Applicants internal to CDC – Contact the OHR Service Desk.

Applicants are strongly encouraged to apply online. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application or status updates related to this application.

To view the questionnaire, click on the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12264633

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement. You will receive notice via email once this process is completed (generally 4-6 weeks).

HHS has a critical preparedness and response mission: HHS protects the American people from health threats, researches emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.

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