Senior Manager Training & Development

Job Description

Grade: P8

Division: IGM Human Resources

IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967.  Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support. 

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians.  We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

Position

The Training & Learning department oversees the development, maintenance and delivery of learning solutions and programs for IGM which includes Financial Advisors and Directors coast to coast. Our promise is to have the best trained Financial Advisors in the industry that consistently delivers the best outcome to our clients.    

The Senior Manager, Training & Development will implement, deliver, maintain, and measure learning solutions and programs. This includes responsibility for creating and delivering on time learning solutions that align to the IGM Strategic Framework, close performance gaps and appeal to a diverse group of learners, including remote learners. This role requires regular work with our Distribution Leadership Team and internal subject matter experts.

Responsibilities:               

• Manages the implementation of the assigned portfolio program offering.
• Researches industry and regulatory tends in programming.
• Consults with assigned business partner and SME (s) on learning needs/requirements, identify performance or skill gaps recommend and develop solutions.
• Partners closely with distribution leaders to develop strategies and action plans for new program offerings.
• Manages program curriculums, learning outcomes and reporting metrics
• Develops segmented streams to support internal, external and industry hires. 
• Develops operational policies related to programs of responsibility.
• Trains and coaches field leadership on program execution
• Oversees the production of content and communication for program portfolio 
• Manages projects to ensure timely delivery of programs, tools and resources.

Qualifications:

• 7+ years of experience with communications,  learning delivery, program implementation, change management principles, preferably in the Financial Services Industry
• Completion of a post-secondary degree in Adult Education; Business Administration; or related field
• Strong oral and written communication skills with the ability to influence stakeholders and SMEs;
• Ability to conduct training needs analysis, interpret and communicate the data and deliver solutions to address the gaps
• Ability to adapt to changes in the work environment; juggle and manage competing tasks and demands; and deal with frequent change, delays or unexpected events
• Presentation experience
• Knowledge of instructional design methodology
• Intermediate to advanced proficiency with the Microsoft Office Suite and knowledge of a Learning Management System
• Bilingual (French-English) is an asset

About Organization

Mackenzie Investments is a leading investment management firm providing investment advisory and related services to retail and institutional clients.

Mackenzie’s heritage is one marked by innovation and thought leadership driven by expertise in asset management that creates financial success for investors.

Today, we are building on that legacy with determined energy, forward thinking and innovative, timely ideas. Our progress is fueled by leading minds recruited from world-class institutions.

With top talent, the stability of strong ownership, and an unwavering commitment to investor success, Mackenzie builds confidence in a changing world.