Senior Instructional Designer (remote)

Appfire builds next-generation enterprise collaboration solutions to liberate teams from silos and make work flow. By extending and enhancing what’s possible on platforms like Atlassian, Microsoft, Monday.com, Salesforce and more, Appfire enables companies to increase value from the many platforms they’ve invested in. Appfire empowers today’s knowledge workers to plan and deliver their best work. Appfire’s portfolio of top-selling apps serves more than 20,000 customers – including 55% of the Fortune 500. As a product-led company, Appfire identifies gaps in industries serving knowledge workers and then builds solutions that drive productivity and efficiency.

Appfire continues to grow exponentially, with teams spanning 20+ countries. We are financially strong, profitable since inception, continuously meeting or exceeding revenue targets, and we invest heavily in strengthening the foundation of our organization. Being philanthropic is integral to operating our business, so we donate 1% of employee time, product, profit, and equity as part of our Pledge 1% commitment.

Come join our team!

Job Purpose and Overview

The Channel Strategy and Operations team is looking for an Instructional Designer to continue shaping the future of how we train and provide training resources to our partners. In this role you will bring strategic thinking and tactical ability as a key contributor to partner learning experiences that are directly tied to Appfire’s future success and growth. You’ll focus on creating a training library designed for customers, that Appfire partners can implement across multiple functions and roles. If you are passionate about learning and development, enjoy working with cross-functional stakeholders at all levels, and you value efficiency and creative problem-solving in an open environment, then this is the right role for you!

What You Will Do

• Collaborate with stakeholders (Marketing, Product, Channel, etc.) on various organization-wide learning initiatives, while understanding and responding to their business needs
• With an emphasis on visual design, develop learning assets in a variety of formats, including but not limited to Instructor Led Training (ILT/vILT), eLearning, job aids, and video
• Develop training packages that can be delivered to partners so that they may implement these training with customers
• Develop learning experiences using a systemic design process (ADDIE/SAM) that supports continued quality, speed of delivery, and learning reinforcement
• Create, monitor, analyze and report on metrics to measure the effectiveness of learning experiences and take user feedback to improve them.
• Partner across the Channel team to develop measurement strategies to understand the value the program is delivering for our partners, customers, and Appfire
• Demonstrate working knowledge of Needs Assessment approaches and techniques to identify gaps and recommend strategies for improvement, setting clear performance-based objectives and measures
• Deliver training workshops to partners and internal teams as needed

What We Would Like to See

• 5+ years’ experience in building and growing learning and development programs, preferably focused on partners within the technology sector
• Experience administering learning management systems (LMS) such as Docebo, Cornerstone, etc
• Experience creating engaging eLearning modules in any of the following authoring tools; Storyline, Rise, Camtasia, Captivate
• Ability to travel as required
• Working knowledge of and competency in adult learning principles (e.g., Knowles’ Adult Learning Theory, Bloom’s Taxonomy)
• Excellent project management skills; ability to implement structure (processes, frameworks) into daily work with little direction in a fast-paced, ever-changing environment
• Demonstrable experience in instructional design for different modalities (vILT, eLearning, blended, etc.)
• Able to work autonomously while completing multiple priorities
• Proficient in simulation and scenario-based eLearning
• Excellent oral and written communication, presentation, and facilitation skills
• Previous experience working within the tech industry is a plus

What We Offer

• Every Appfire employee is eligible for company equity
• 10 paid holidays + Flexible PTO – no set number of days that you must take in a year
• 100% company-paid health insurance
• 50/50 split dental and vision insurance
• Flexible Spending Accounts
• Mobile phone and Internet stipend 
• 401(k) Matching Component