Performance Consultant – Instructional Designer

SWBC is seeking a talented individual to create high-quality instructional materials and ensuring content consistency across the team. This non-client facing role involves drafting, designing, and developing cutting-edge e-learning solutions, while staying current with industry and learning trends.

Why you’ll love this role:

SWBC is seeking a highly skilled and experienced individual to join our team for the opportunity to innovate and contribute to impactful e-learning solutions. You will be able to be a part of a dynamic and collaborative team with opportunities for career growth and professional development.​

Essential duties include the following:

• Develops assessments to support and analyze learning effectiveness.
• Designs training and job aids for instructor-led and online delivery.
• Develops learning objectives to include audience, behavior, conditions, and standards.
• Designs and develops engaging and effective e-learning products.
• Collaborates with Training and Performance consultants to ensure materials are current, viable, and reflective of market needs.
• Maintains consistency of content across various training materials.
• Provides top-tier quality e-learning modules for all clients, with a focus on Tier 1 clients.
• Reduces workload for Performance Consultants by creating templates, activities, handouts, and workbooks for in-person and virtual instruction.
• Increases revenue by providing additional sales and closing trainings for clients more frequently.
•  Provides a foothold for clients resistant to in-person training or who use e-learning exclusively. Creates certification programs for products (e.g., GAP 101, GAP 201, GAP Certification).
• Enhances the current team and elevate SWBC offerings to the next level of service.
• Develops e-learnings and trainings requiring additional approval from the insurance board before release to clients, specifically filling the space for SLIC requirements.
• Stays abreast of industry trends, best practices, and emerging technologies in e-learning and instructional design. Drafts and creates instructional materials, including multimedia elements, interactive modules, and assessments.
• Conducts needs assessments and analyze training requirements.
• Evaluates the effectiveness of training programs and make necessary improvements.
• Ensures all instructional content aligns with the organization’s goals and standards.

Serious candidates will possess the minimum qualifications:

• Minimum of one to two (1–2) years of college in Human Resources, Organizational Development, Management, Instructional Design, Education, or related field.
• Minimum of one to two (1-2) years in general office, high-level administrative support, cataloging/maintaining training materials or related experience.
• Experience in instructional design and e-learning development.
• Working knowledge of MS Word, Excel, PowerPoint, and Internet.
• Working knowledge of InDesign, Photoshop, Articulate, Captivate, and Adobe Acrobat preferred.
•  Ability to manage multiple projects and meet deadlines.
• Familiarity with Learning Management Systems (LMS) and other educational technologies.
• Strong organizational, interpersonal, and communication (both written and oral) skills.
• Type 60 wpm accurately.
• Ability to operate office equipment including a copy machine, fax, computer, and all appropriate printers.
• An understanding of acquiring and processing purchase orders preferred.
• Self-motivate and have a self-starter.
• Stoop, kneel, and stands for long periods of time during classroom set-up, clean-up, or other related duties.
• Sits for long periods of time while editing, designing, or administering training materials, or other related duties.
• Lift 10-20 lbs. of training material, supplies, or other documents.

SWBC offers*:  

• Competitive overall compensation package
• Work/Life balance
• Employee engagement activities and recognition awards
• Years of Service awards
• Career enhancement and growth opportunities
• Emerging Professionals and Mentor Program
• Continuing education and career certifications
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans
• Lucrative Wellness Program

*Based upon employee eligibility

Additional Information:

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

About Organization

Headquartered in San Antonio, SWBC is a diversified financial services company co-founded in 1976 by Charlie Amato and Gary Dudley on the principles of providing excellent customer service and putting clients and their needs first. As an international financial services company, we provide quality products and services to help financial institutions, businesses, and individuals meet their goals. We are licensed to market and service a variety of financial products in all 50 states, offering solutions through several wholly-owned subsidiary corporations.

What separates us from the rest:
• We’re dedicated to security.
• We consistently invest in technology.
• We invest in our team members.
• We have a strong marketing team.
• We’re a relationship-based company.

Follow us, and let’s move Forward. Together.