People Development Program Manager (Contractor)
We’re transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
About the Role:
As a People Development Program Manager (Contractor) at Instacart, your mission is to execute the design, delivery, and management of people development initiatives. You will focus on implementing programs that significantly impact our people managers, leaders, and employees across all levels. Your efforts will facilitate the growth and capability enhancements of our workforce, reinforcing Instacart’s core value of “Grow the Pie,” which focuses on mutual success and opportunities. Your contributions will be crucial in driving our commitment to our employee’s growth and development so they can shape the career that nourishes them.
About the Team:
The Talent Management team guides our talent through their journey at Instacart by fostering employee growth, engagement, and accelerating organizational success.
About the Job:
Your responsibilities as a contractor will include:
- Owning the maintenance of existing learning and development programs.
- Managing the design, delivery, and implementation of new programs and initiatives.
- Reporting on participation trends and various analytics to measure engagement with our learning content and programs.
- Executing effective stakeholder management and change management strategies.
- Overseeing project budgeting, planning, resourcing, and communication efforts with our vendors, partners, and consultants.
- Assisting in the development of instructional designs, as necessary, to elevate our learning solutions.
- Facilitating live instructor-led workshops to engage and educate employees, as needed.
- Responding and adapting to emergent work requirements and priorities with agility and efficiency.
About You:
Minimum Qualifications:
- Experience in Learning & Development or a related field.
- At least 8 years of experience in a technology-focused company.
- Proven track record of designing, implementing, and maintaining impactful development programs.
- Ability to manage multiple tasks proficiently.
- Strong communication skills, crucial for team collaboration and vendor management.
Preferred Qualifications:
- Knowledge in design thinking, instructional design, and the creation of learning resources.
- Excellent skills in consultation, relationship building, and interpersonal communications.
- Strong capabilities in influencing and fostering professional relationships.
- Experience with Continu (LMS) and Rise (Content Authoring).
Instacart is a hybrid remote team. Most of our roles are open to in-office, flex, or remote work. Learn more about our flexible approach to where we work.
No matter what you bring to the potluck, there’s a seat at the table for you. We celebrate the unique and diverse paths, perspectives and experiences that you may bring to Instacart.
Accommodations & Accessibility
At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.
Equal Opportunity
Instacart is an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and gender identity, sexual orientation, marital status, ancestry, physical or mental disability, military and veteran status, or any other characteristic protected by law.
For Colorado applicants, pursuant to the Colorado Job Application Fairness Act, you may omit or redact information identifying age, date of birth, and/or dates of attendance at or graduation from an educational institution in your resume and/or application.