Manager, Creator Curriculum Development
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That’s how we drive impact – for ourselves, our company, and the communities we serve.
Join us.
Creators are the heart and soul of TikTok. The Creator team’s mission is to facilitate our Creator community’s growth and development, drive high quality content production and increase creator engagement and product adoption through scaled content and education programs. This team will also create scalable initiatives to build, celebrate, and recognize our diverse and inclusive communities around the world. The Creator Development team is responsible for tiered Curriculum Development, focusing on product education/adoption, content best practices and reinforcing core narratives that support business goals. This team is also focussed on creator manager enablement, implementing a regular stream of education to increase knowledge of creator managers in core areas that influence creator engagement. This team both centrally supports all regions and executes for North America.
Responsibilities:
- Develop tiered curriculums and effective always-on education resources (both for in-person use and digital) delivered in a timely manner that support XFN and Creator needs and support enablement and training of creator managers.
- Collaborate closely with Creator Growth and Journey team to devise curriculums suitable to grow creators across emerging, established and top creator tiers.
- Support centralised localisation of resources through ensuring resources are created in a timely manner and handed off to Education Operations to oversee a timely translation process across 7-24 languages.
- Oversee scalable curriculum development of educational resources to be integrated within scaled creator programs and ensure close collaboration aligned to the mission for each program.
This role is open to LA, NY, Toronto, Singapore, Dubai, Sao Paulo, Tokyo, and London
Qualifications
Minimum Qualifications:
- Bachelor’s degree in Communications / Education or a related field such as Creator Marketing, User Experience, Technical Writing, Educational Technology, or equivalent practical experience
- Experience developing, producing, launching, and measuring the effectiveness of online & offline education content
- Highly collaborative with a strong track record of working across teams, organizational structures, geographies to drive impact
- Ability to develop scalable frameworks and approaches – Experience working in a cross-functional environment as a consensus builder across disparate business units with occasionally conflicting KPIs
- Preferred Qualifications:
- Experience in user / creator communications with excellent written, verbal, and professional communication skills
- Exemplary interpersonal skills with a growth mindset. Strong documentation, presentation, and communication skills with an ability to tailor to different audiences at all levels
- Understanding key business priorities, including the ability to clearly articulate key issues, recommend solutions, and drive projects start-to-finish to serve those core business priorities
- Understanding of the TikTok platform, TikTok creators, and the current competitive landscape of education and technology.
- MS/MA/MBA
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Job Information
For Pay Transparency – Compensation Description (annually)
The base salary range for this position in the selected city is $104711 – $188522 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.