Learning Management System Administrator
Job Description
Job Description: Summary:
- Support the Pharmaceutical Sciences (PharmSci) Learning & Development Operations Team with managing day-to-day administrative and project work, including learning management system (LMS) support, data entry, document management, and report generation.
- Support the delivery of effective, user-friendly training solutions to customers thorough technical analysis and review of eLearning courses.
- Support the transfer of on-the-job training (OJT) forms to a new template to enhance usability and consistency across all forms.
- Perform quality checks of submitted training forms and LMS data entries to ensure completeness and accuracy; follow up on any changes needed.
- Employ excellent customer service skills to support PharmSci learners, managers, trainers and training personnel.
Responsibilities:
Provide Learning Management System (LMS) support, including the following:
- Test eLearning courses in the LMS Sandbox environment
- Add or remove training curricula to/from learners
- Quality Check (QC) data entries in the LMS
- Provide course completion credit for training documented outside of the LMS
Provide document management support, including:
- Transfer On-the-Job (OJT) training forms to a new template
- Review completed training forms for completeness per procedure and approve forms in the Global Document Management System (GDMS)
- Generate training reports using validated reporting tools
Organicational Relationships:
This role will primarily work with the PharmSci Learning & Development Operations Team
Other relationships include:
- Head of PharmSci Learning & Development
- PharmSci Learning & Development Strategy Leads
- Procedure Authors
- Assignment Process Owners
- Managers
- Learners
- Trainers
Education and Experience:
- BS/BA in education, business, or a scientific discipline
- 3-5 years of relevant experience, opened to candidates with less than 3 years experience that meet all criteria.
- Learning Management System administration experience (Success Factors experience preferred)
- Experience and/or familiarity with Good Manufacturing Practice (GMP) concepts
- eLearning software (e.g., Articulate) experience preferred
- Reporting tools (e.g., Business Objects) experience preferred
Technical Skills Requirements:
- Excellent attention to detail; ability to detect errors or inconsistencies between items that are very similar; ability to transcribe data with precision
- Excellent written and verbal communication skills
- Uses critical thinking skills and sound judgment to assess training issues to proactively solve problems
- Proficient in Microsoft Office Suite
- Able to learn and utilize multiple systems
- Able to work independently on assignments
About Organization
Aequor Technologies, LLC is a global IT Consulting & Solutions company that has been providing high value-added business solutions to enterprises of all sizes. Headquartered in the United States and with offices across North America as well as High-Tech Global Remote Development Centers in the US and India; Aequor Technologies, Inc. has proven competencies in business and technology areas.
Our delivery models leverage on state-of-the-art infrastructure and functional capabilities of our development centers in the US, and India. We provide a virtual "24 hour workday" transcending global time zones that is cost-effective, expedites projects by providing round the clock support for critical software applications 365 days a year.
We have a record of solving business problems with high-quality business and technology solutions. Our capabilities are designed specifically for our customers.
Heres what you may want to know about us….
We are local and global – Aequor`s top management is based locally in the United States and easily accessible. Our global delivery model spans onsite, offsite, near shore and offshore.
We are entrepreneurial – Aequor`s entrepreneurial management ensures that the team has a make it happen approach to projects.
We are flexible - Aequor`s processes and methodologies are designed for work, collaborative computing, multi-vendor sourcing and alliances.
We are trusted partners – We make it easy for clients to do business with us. Thats why our clients hire us again.
We are collaborative – Collaboration and knowledge transfer are part of everything we do for our clients which results in highly effective global teams.
We are innovative – We work with clients to build business solutions that transform their organizations.
We are disciplined – Aequor`s rock-solid methodologies, tightly managed processes and best practices ensure that we deliver consistent results.