Learning Experience Designer

The Opportunity

This role is responsible for partnering with key stakeholders to define divisional learning and capability needs. You will be establishing effective solutions in addition to implementing global frameworks and initiatives that support embedding a high-performance culture.

Primary Responsibilities

• Assess learning and capability needs for the division and contribute to the enterprise view.
• Establish, communicate and implement learning initiatives tied to divisional strategic goals and in line with learning plans and budgets
• Design learning solutions that respond to the business needs of the customer and are effectively designed within agreed methodologies and quality control standards.
• Evaluate learning effectiveness against learning plans using agreed methods and frameworks
• Establish and maintain excellent collaborative working relationships within the Talent and People team, Divisional customer group and external vendors
• Support the embedding of a high performance, growth mindset culture (DNA) through talent programs and activities
• Enhance the employee experience by creating engaging and accessible learning solutions
• Source and evaluate learning solution designs from external vendors, develop recommendations and participate in the decision-making process
• Utilize data to identify best practices and integrate them into current learning programs to benefit enterprise & divisional customers
• Contribute to the professional development (program design, program delivery and consulting skills) of other team members through coaching and mentoring
  

Required Education

• Bachelor’s Degree or equivalent combination of education and work experience

Required Experience

• 8 years relevant experience

Preferred Competencies/Skills

• Skilled in application of contemporary instructional design techniques, e.g. human centered design, social learning
• Strong technical learning capabilities, including learning measurement and course evaluation and assessment, and competency frameworks
• Innovation mindset, flexibility and adaptability
• Strong customer service skills and service orientation
• Highly developed internal consulting, change management and project management skills
• Excellent visual written and verbal communication skills
• Commercial and financial acumen, including ability to design to budget
• Ability to work with multiple stakeholders with competing needs and demands
• Agile in developing solutions that respect local/global differences
• Large and small group learning and workshop facilitation skills
• Demonstrated understanding and application of eLearning and learning technologies, eg Cornerstone OnDemand and/or Workday desirable
• Demonstrated ability to deliver outcomes in multiple locations, cultural context and languages

Preferred Experience

• Experienced in learning role in global and complex organization
• Experienced in supporting learning delivery and/or broader HR processes
• Experience in evaluating project/program outcomes, interpreting results and understanding their implication/impact on organizational performance
  

Preferred Licenses/Certifications

• Association for Talent Development (ATD) certification(s)
• Human Resources Certificate Institute certification(s)
• Learning and development-related designation
• Insurance industry designation
  

Preferred Knowledge

• Strong knowledge of delivery of Learning and/or Human Resources function
• Knowledge of learning processes and supporting administrative functions
• Familiar with learning frameworks, models and their use in underpinning business strategies
• Extensive knowledge of adult learning principles, instructional design theory, techniques and trends
• Knowledge of learning platforms & applications
• In depth understanding of Enterprise and Divisional strategic direction and priorities
• Understanding of business consulting methods
• Knowledge of relevant trends and information within the industry
  

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage. 

We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner. 

And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities. 

With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind. 

We believe this is our moment: What if it was yours too? 

Your career at QBE — let’s make it happen! 

https://www.linkedin.com/company/qbe-north-america/ 

US Only – Travel Frequency

• Occasional (approximately 5-10 trips annually)
  

US Only – Physical Demands

• General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
  

US Only – Disclaimer

• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
  

Job Type

•  Individual Contributor
  

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Compensation

Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs.

Annual Salary Range: $100,000 – $150,000

AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY

Annual Salary Range: $110,000 – $165,000

CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA

Annual Salary Range: $125,000 – $187,000

San Francisco CA, NJ and New York City NY

Benefit Highlights

You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.

We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.

At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees. That’s why we offer the opportunity for hybrid work arrangements.

If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success.

Application Close Date: 12/10/2024 11:59 PM

How to Apply:

To submit your application, click “Apply” and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.