Learning & Development Content Specialist

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Learning & Development Content Specialist

The Learning & Development Content Specialist will help to develop, implement, and manage high-quality learning experiences for all SpaceX employees (e.g., online and in-person trainings, mentorship programs, discussion forums). This position is unique in that half the time will be spent facilitating in-person trainings and workshops and half of the time will be spent developing content for both in-person and online training and resources. This role will report into the Lead, Learning and Development Content.

Responsibilities: 

Facilitation:

• Facilitate employee trainings both in-person and virtually
• Facilitate development workshops for employees and people managers across the organization
• Travel to our other site locations at least 3 times a year to provide in-person training and facilitation support
• Assist with in-person training logistics which include booking rooms and scheduling sessions on our LMS systems
• Partner with IT to troubleshoot any audio issues that may come up during in-person/ virtual sessions

Content Development:

• Create computer-based training modules
• Partner with subject matter experts to design and develop engaging content for a variety of audiences and delivery modes (online, classroom, etc.) with clear strategies and tactics to achieve desired learning outcomes
• Maintain and revise existing learning products, keeping specific audience, learning modality, and other learning considerations in mind while always looking for the most efficient way to express the desired learning objectives
• Serve as project manager on multiple projects simultaneously with the ability to stay within timelines and budgets and rapidly adjust to changing priorities
• Work with learning management system team to provide support and when needed help resolve SCORM/AICC problems
• Assist with development and implementation of new courses and initiatives, focusing in areas such as leadership development, diversity & inclusion, and soft skills training
• Assist with creating and maintaining how-to guides and online tools for people managers and individual contributors
• Create strong written copy to promote programs, events, and workshops
• Oversee the team’s intranet sites on SharePoint to ensure transparency of initiatives, training events, and important communications
• Partner with Learning and Development team to develop metrics that will evaluate effectiveness of development programs through surveys and feedback

Other responsibilities:

• Partner with external vendors, manage vendor contracts, and work with purchasing team to ensure accurate and timely payment to vendors, and tracking vendor budget
• Develop and implement processes to ensure in-person training and online resources are up to date

Basic Qualifications:

• High school diploma or equivalency certificate
• 2+ years of experience designing and developing training curriculum

Preferred Skills And Experience:

• Bachelor’s degree
• Experience with design tools commonly used in a learning creation environment (MS PowerPoint, Vyond, Adobe Photoshop/Illustrator, Articulate Storyline, iSpring Studio & Camtasia Studio)
• Proficiency with MS Office products
• Ability to clearly and effectively communicate in both written and oral formats with all levels of employees
• Strong facilitation skills
• Open collaborative style; ability to work both in a team environment and autonomously with minimal supervision or direction
• Comfortable in environments with shifting priorities
• Curiosity to understand the strategic priorities for SpaceX how learning and development can best address skill and knowledge gaps in the workforce

Additional Requirements:

• This is not a remote or hybrid position and will require relocation if not already local to the Hawthorne, CA area
• Position occasionally requires the ability to work extended hours and weekends when needed
• Traveling up to 20% of the time for facilitation and training purposes

Compensation And Benefits:

Pay range:

L&D Specialist/Level I: $75,000.00 – $95,000.00/per year

L&D Specialist/Level II: $90,000.00 – $115,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.

Itar Requirements:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.