Intern: Training & LMS Support (Summer 2024)

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

Who we are 

At Volvo Penta, our employees know what it takes to make a teamwork! Being part of that team means that you’re working with a global and very diverse group of passionate, enthusiastic, and highly skilled professionals from all walks of life who work and play hard. Volvo Penta has won the ”Great Place to Work” award two years running as well as being named, ”Employer of the Year,” by Diesel Progress magazine! This is absolutely a great place to belong with folks ready to welcome you onboard! Simply put, Volvo Penta has been around for more than 100 years and we know a thing or two about being a world-leading supplier of engines and drive systems for both marine and industrial applications to thousands of customers worldwide. We’re world leaders and innovative pioneers.

A Little Bit About Our Team

The Product Training team for Volvo Penta North America—headquartered in Chesapeake, Virginia—is responsible for creating and instructing technical training and maintaining educational curriculums for our retail dealers and OEMs. 

Who are you?

Our Product Training team is looking for someone to serve as an Intern with their department in Chesapeake, Virginia this summer from May 20, 2024 to August 9, 2024. 

As an intern, you will be responsible for providing support—project-related as well as day to day—to our Product Training team. Some of your core responsibilities will include:

•   Supporting work and completing tasks within a Learning Management System (LMS) and other learning platforms:
  • Add/remove users from rosters
  • Close out classes
  • Monitor prerequisites prior to adding to rosters
  • Support training sessions and scheduling, communications, reporting
  • Contact students should sessions be moved and/or canceled
  • Troubleshoot
• Shadow Senior-level instructors in class preparation, and assist in development of instructional material, as needed
• Implementing and tracking the effectiveness of eLearning and instructor-led courses
• Assist with miscellaneous special projects. Working with eLearning Specialist and instructors to define and document business goals for each project.
• Assist with creation of electronic content to support the learning objectives.
• Provide general support and assistance to senior members of the Product Training Team to include responding to customer emails and calls as needed.

As an intern, you will be afforded the opportunity to work with some exceptionally skilled colleagues as well as experience some truly exciting challenges that will benefit you both professionally and personally.

Key Competencies

To be successful in this role, you will need to be both a strong team player and proactive self-starter who likes to take initiative and has great attention to detail. You must also have excellent interpersonal, judgement & decision-making skills.

We would also like you to have background in basic instructional design, familiarity with digital learning products, and understand graphics manipulation and design, sound, and video elements to potentially assist with creating educational videos that will be used by the Product Training team in their session. 

The Basics

As with all of our intern positions here in Volvo Penta, you will need an eagerness to learn, like to work independently and have a readiness for responsibility, as well as have excellent organizational skills and acute attention to detail.

Experience with Microsoft Excel, PowerPoint, Word, and Outlook as well as database programs is required as is experience with using and running basic office equipment—phone, copier, fax, etc.—is necessary.  

Excellent, professional communication skills—both written and oral—is needed in order to successfully communicate with both external and internal customers. 

Education & Experience

Must Haves:

• Pursuing a BA/BS degree in Education, Training Development, Instructional Design, Adult Education, or related field, at an accredited school and must have completed at minimum of at least 30 semester hours of coursework prior to the start of the internship.
• Maintaining a GPA of 2.75 or higher is required in order to qualify for this position.
• When applying to this position, please keep in mind that you must be a current student who is scheduled to graduate after May 2024.
• Bilingual a plus (Spanish/English).

Necessary:

• Must be able to start the internship on May 20, 2024.
• You must provide your own reliable transportation to work.
• You must provide your own living arrangements in the local area.

Are you ready to join our team?

We offer…

Competitive, hourly compensation

Various employee discounts

A chance to show us what you got!

If you are interested in being part of a team focused on innovation and success, and feel that this opportunity is for you, we invite you to apply to become an intern with our Product Training team. We look forward to meeting you!

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For all intern and co-op positions, the hourly range is set at $16.00 – $46.00. The hourly rate for these roles is determined by several factors including, but not limited to, geographic location, academic classification, and degree seeking area of study. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.  

We also offer the following benefits to interns and co-ops:

• Housing assistance 
• Countless career opportunities / internal mobility across our global organization 
• Training and personal development 

Where We Live…

”Hampton Roads” is an eclectic mix of coastal, urban, rural and historic communities that includes the cities of Chesapeake, Norfolk, Portsmouth, Virginia Beach, Hampton, and Newport News. Our test center marina is located on the water in Suffolk. We have beautiful beaches and state parks, and family-friendly attractions with Colonial Williamsburg, Busch Gardens and North Carolina’s Outer Banks within easy driving distance. The area is host to diverse dining and shopping experiences to suit anyone’s tastes. There are so many exciting things to do here in the area that we highly recommend you come and see it for yourself! 

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. Volvo Group North America is an Equal Opportunity Employer and Affirmative Action employer. E.O.E./M/F/D/V 

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.