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eLearning Technology

Instructional Technologist

Job Type Full-Time  
Experience Level Entry   Mid  
Organization Type University  
Pay Range $6k - $7k/ month  

Req #: 229430

Department: School Of Nursing

Job Location: Seattle Campus 

Posting Date: 12/21/2023 

Closing Info: Open Until Filled  

Salary: $6,065 – $7,582 per month 

Other Compensation: 

Shift: First Shift 

Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.  

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.  

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.  

Position Purpose 

Reporting to the Director of Learning Technologies within the UW School of Nursing, the Learning Technologist (Senior Computer Specialist (E S 8)) provides support and collaborates with faculty to accomplish teaching and learning objectives while bringing a consultative approach to applying technological solutions to teaching and learning.  Responsibilities also include authoring and regularly publishing service and support news and updates, one-on-one consulting for course needs, collaborating with faculty to translate course objectives and alignment into a curriculum mapping platform and establishing relationships with faculty to participate in a continuous dialog around growing teaching and learning objectives.

The focus will be on teaching and learning support and associated external applications that extend the core functionality of the LMS and curricular efforts of the school.

Duties And Responsibilities 

Instructional Technology Operations 60% 

  • Acts as a project point for instructional technology services and small and medium, projects.
  • Delivers technical expertise and provides recommendations in researching, evaluating, and implementing new instructional technologies.
  • Provide technical expertise, recommendations and technical deployment in possible curriculum mapping platforms.
  • Provides high-level service for existing instructional technologies and projects, as well as high-end support for all instructional technology systems.
  • Provide support for academic testing, both with LMS (Canvas) and proctoring applications.
  • Maintains in-depth knowledge of existing and emerging instructional technologies.
  • Consult with faculty to assess instructional technology needs. Develops and implements solutions to meet those needs.
  • Provides training on the usage of instructional technologies and other software and hardware.
  • Provide direct support to teaching staff in their use of media and technology for teaching and learning; includes email, phone, and in-person support, and occasional classroom support.
  • Thoroughly understand and support all core functionality and integrated service components with the LMS, including analytics and educational use-case, including evaluation, prioritization, testing, and integration of enhancements.
  • Participate in the development of support of new Learning Technology initiatives.
  • Responding in a timely manner to requests for assistance and troubleshooting problems for our supported services.
  • Participate in the development of support documentation and models, identification of training needs, and [planning and delivery of] seminars.
  • Technical administration support of  Nursing and CNE Canvas sub-account with UW-IT and serves as internal specialist on Canvas features and functionality.
  • Work directly with Instructure, and various other software vendors.
  • Support Program Managers, Faculty Developers and other staff on issues relating to delivering and deploying online courses on Canvas.
  • Communicate with system users about system outages and performance issues in a timely manner.
  • Communicate regularly with the SoN community, sharing information and events of interest (including external content and opportunities), software changes, service changes or enhancements, and training.
  • Help faculty make effective use of available resources related to the support of teaching, whether technological or otherwise, by developing and maintaining a strong understanding of instructional support and other services offered at the University of Washington and the UW School of Nursing.
  • Share educational technology techniques and best practices with colleagues and clients within and beyond the University. Explore and adopt best practices from other schools and institutions and “market” academic technology services and projects at fairs and other campus events.
  • Participate in consulting and course support services.
  • Deliver technical expertise and provide recommendations in researching, evaluating, and implementing new instructional technologies.
  • Maintain an understanding of current instructional technology trends.
  • Communicate and collaborate semi-regularly with UW IT regarding the status of the learning management system, including outages, bugs, projects, upgrades, and changes.
  • Promote and facilitate the effective use of online learning technologies in UW Nursing.
  • Provide 2nd-tier technical support for system users.

Collaborative/Project Work 30% 

  • Meet with UW NURSING and CNE personnel and online learning stakeholders on a periodic basis to review the effectiveness of the learning management system to determine how it can be enhanced by UW-IT and Instructure.
  • Work collaboratively to enhance SoN’s web-based learning technologies by incorporating modern technology and developing more useful features and integrations.
  • Manage medium stakes learning technology projects as assigned. Work with project teams to establish project deliverables and track progress. Keep faculty and colleagues informed of project status and accomplishments
  • Develops and reports on metrics that measure usage, reliability and client satisfaction for all technology services provided.
  • Track assigned project tasks to ensure timely and high-quality outcomes, while also providing leadership and regular status reports on assigned projects.
  • Point up some relationships with internal and external clients, outside vendors, consultants, and peer institutions.
  • Maintains the highest degree of service and responsiveness in a complex, multi-vendor, multi-platform environment.

Miscellaneous: 10% 

  • Perform other duties as required to support the ongoing mission and strategic plans of the School Some schedule flexibility is required at certain times of year (e.g., weekend support coverage, occasional evening workshops), as well as other duties as assigned.

Minimum Requirements 

  • Bachelor’s degree in adult learning, instructional design, learning technology or related field.
  • 2 years related work experience in higher education with at least 1 of those years of experience in managing projects involving instructional technology, network systems integration, instructional and/or user experience design, and LMS administration.
  • Direct experience with learning platform systems (e.g. – LMS, Lecture Capture, audience response, Zoom and curriculum mapping platforms.
  • Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Desired Qualifications 

  • Working knowledge of educational technology including administration, setup, maintenance, and support for Learning Experience Platforms, and Curriculum Mapping and  Learning Management Systems.
  • Familiarity with SCORM and/or xAPI standards; experience with data analytics and reporting.

Application Process:

The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you your “My Jobs” page. If you select to take it later, it will appear on your “My Jobs” page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.