Instructional Designer

Position Overview

MetroPlusHealth seeks an Instructional Designer who has a passion for creating engaging, innovative, and effective learning solutions. The individual in this role will provide leadership and support for the development of the learning curriculum via different mediums. These mediums may include, but are not limited to, e-learning, in class learning, presentations, etc.

Job Description

• Use sound instructional principles to design, develop, and implement high-quality, engaging learning experiences including eLearning, micro-learning, mobile learning, video, podcasts, in-classroom learning, and blended learning.
• Identify performance, skills, knowledge, information, and attitude gaps of a targeted audience to create, select and/or suggest learning experience to fill such gaps.
• Create storyboards, scripts, multimedia, narration, graphics, games, animations, and interactive simulations.
• Responsible for video production and post-production audio and video editing.
• Curate content that supports the learning needs of all employees
• Provide technical leadership in the support and optimization of MetroPlusHealth enterprise-wide learning management system (LMS).
• Participate in the needs assessment, design, and development of product, and/or role-specific curriculum roadmaps.
• Provide thought leadership on learning best practices and demonstrate strong interpersonal skills
• Continually research and appraise new technologies or other media to enhance our training capabilities.
• All other tasks as assigned by Director of T&D or his/her designee

Minimum Qualifications

• Bachelor’s Degree in instructional technology, educational technology, distance education, computer sciences, organizational development, digital media, graphic design, or related field required.
• Master’s Degree preferred.
• 5-8 years of instructional design qualifications with a strong level of technical and creative design knowledge
• Ability to develop and write training content.
• Demonstrated expertise with Articulate 360 (including Storyline and Rise) or other authoring tools provide samples of work.
• Experience in learning solution architecture experience
• Good visual design skills and the ability to storyboard.
• Knowledge of Learning Management Systems (LMS) capabilities and limitations
• Proven experience in video production using audio/video production equipment and software to create high-quality, compelling video-based learning experiences.
• Microsoft products (PowerPoint, Word, and Excel) and eLearning authoring tools
• Must be able to manage projects from conception to completion

Professional Competencies

• Integrity and Trust
• Customer Focus
• Functional/Technical skills
• Written/Oral Communication
• Attention to detail and accuracy
• Strong problem solving and critical thinking skills
• Organized professional able to work effectively alone and as a part of a broader team
• Passionate about creating great interactive learning

About Organization

Since 1985, MetroPlusHealth has helped the people of New York City get quality health care at little to no cost. MetroPlusHealth is the plan of choice for over 712,000 New Yorkers, and its commercial and government-sponsored plans meet the needs of individuals, families, and workforces. The MetroPlusHealth staff speaks more than 40 languages and is as diverse as the great City it serves. MetroPlusHealth is part of NYC Health + Hospitals, the nation's largest public health system