Instructional Designer

Job Description

Are you dedicated to empowering individuals through training and equipping them for success in their roles? Are you a forward-thinking problem solver with a passion for learning technologies? Do you thrive on crafting innovative solutions that foster personal and organizational growth?

Earls Kitchen + Bar is hiring an Instructional Designer to join our dynamic People Operations team in Vancouver, BC. In this pivotal role, you’ll shape the learning journey of our partners, leveraging your expertise to develop immersive, learner-centered courses and content. Collaborating closely with diverse teams across the organization, you’ll uncover the essential skills and knowledge needed for success at Earls. Unleash your creativity and passion for education as you craft compelling, visually stunning learning experiences for our people. Join us in shaping the future of learning at Earls!

Role Responsibilities

• Take ownership of designing learner-centered courses and content aligned with organizational objectives, integrating instructional design models and adult learning principles.
• Collaborate closely with Operations, Head Office departments, suppliers, and vendors to assess learning needs, advise on innovative learning solutions, and ensure alignment with organizational priorities and continuous improvement.
• Manage projects from inception to completion, overseeing stakeholder meetings and maintaining meticulous project documentation.
• Research and propose industry-leading methods of learning and development, staying informed about emerging trends and best practices.
• Apply user-centered design principles like audio, video, and interactive activities to create versatile, engaging instructional materials.
• Craft clear instructional text, copy, and audio/video scripts to communicate learning objectives and facilitate knowledge retention effectively. 
• Develop and organize a comprehensive set of supporting documents, including job aids, FAQs, and checklists.
• Solicit feedback from cross-functional partners to evaluate program content and monitor effectiveness, supporting the implementation of learning programs and proposing innovative solutions for continuous improvement.
• Manage the seamless registration and administration of users and courses, managing calendar invitations, course communications, system invoicing, and facilitating integration into operational processes.
• Strategically develop and implement robust evaluation criteria to measure the effectiveness of learning and performance following training delivery and rollouts.

Qualifications

• A degree or diploma in Education, Communications, Adult Learning, or a related field is required.
• At least 3 years of experience in instructional design, corporate training, and managing or facilitating groups in learning and development projects is required.
• Experience working in a restaurant or hospitality-focused environment, especially back of house/kitchen, is considered an asset. 
• Strong written and verbal communication with a keen eye for detail are essential.
• Excellent interpersonal skills with a demonstrated ability to collaborate with cross-functional teams, build strong partnerships, and contribute to a collaborative team environment.
• Strong instructional, facilitation, and presentation skills are necessary for effectively delivering learning materials.
• Strong organizational and time management skills are required, with the ability to work independently, prioritize tasks effectively, and manage multiple priorities.
• Strong proficiency with GSuite (Google Mail, Sheets, Slides, Cal, and Meet) is required.
• Experience with Learning Management Systems (LMS) is considered a strong asset.
• Technical proficiency in Canva, Finalcut Pro or iMovie, Bananatag, Kahoot, and other relevant tools is an asset.

Bonus Points

• A sense of humour. 
• A serious passion for food – we like to eat around here (sometimes wine is involved).
• Open to personal development and growth.
• The drive to succeed and the passion to be a part of Earls growth. 
• Big team player – able to be both a leader and also support those around them.

What We Offer

• Salary range of $74,000 to $84,000 annually plus the perks and benefits below
• Comprehensive health care benefits 
• A healthy lifestyle spending account to support you in living your best life
• Employee Assistance Program
• Earls 50% discount card for food and drinks at all Earls Kitchen + Bar, the Beachhouse, Birdies Eats & Drinks, and JOEY Restaurants locations
• 3 weeks vacation
• Make Life Awesome week
• Opportunity to be a part of our partner-led Employee Resource Groups (ERG) designated to bring our greater communities together through mutual causes and shared experiences
• Flexibility with our Hybrid work from home/office model
• Bring your furry friend to work in our dog-friendly office
• Office amenities include a gym, showers, a full kitchen, and collaborative workspaces
• Leadership programs with career development and opportunities for advancement 
• Awards, recognitions, team-building events, and more!

Apply Now

We look forward to hearing from you! Please submit your application before the end of the day on Monday, April 29th. We will be in touch with suitable candidates after the deadline has passed.

Earls is an equal-opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences, and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.  

All employment decisions inclusive of recruiting, hiring, compensation, promotions, and terminations are based on qualifications, competencies, and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

About Organization

Earls Kitchen + Bar is a family-run business, launched by father and son, Leroy Earl “Bus” Fuller and Stanley Earl Fuller in the early ‘80s and is also one of North America’s most successful independent restaurant groups. There are about 7,000 employees at 69 locations from Vancouver to Miami. Earls started with a simple idea: a laid-back burger and beer joint. Earls'​ early success was based on innovation, the best ingredients and great service.

While keeping these core values, Earls has become a trend setting high end restaurant group known for ‘unchaining the chain’ with customized new build locations, and innovative improvements to existing restaurants. We are a force to be reckoned with in the restaurant industry where employees and partners feel a strong sense of pride representing the Earls brand.