Instructional Designer

Job Description

General Job Description

The Instructional Designer will utilize instructional design theories, practices, and methods to create engaging course content and activities that enhance knowledge acquisition and skills development. To do this effectively, the incumbent must learn business content and systems applications quickly, then set course and learning objectives, and design courses that take advantage of a blended instructional methodology. The work also requires an understanding of our company’s mission and values, allowing the Instructional Designer to align training that helps employees meet business drivers and goals.

Duties/Responsibilities

Instructional Design Duties/Responsibilities:

• Partners and maintains strong interaction with subject matter experts and other team members to create, review, and revise materials, valuing others’ input, expertise, and diversity.
• Develops interactive, engaging training experiences by applying the principles of adult learning, including:
  • Addressing learners’ past experiences and expertise
  • Building content sequentially
  • Using experiential and interactive training techniques
  • Helping learners apply training content to their jobs
  • Creating contextualized practice and assessment opportunities
• Identifies opportunities and activities to promote knowledge transfer before, during, and after formal training experiences.
• Ensures training content is accurate and supports identified competency requirements.
• Develops and publishes all collateral training documents, utilizing plain language writing techniques.
• Tests courses with appropriate audience.
• Other tasks as deemed necessary by the L&D Senior Manager to support the needs of the business.

LMS Administration Duties/Responsibilities:

• Assist with the maintenance of the content and structure for the LMS offerings
• System Reporting – Creating, sharing, and updating as necessary
• Understand the impact of all future LMS vendor releases and patches
• Troubleshoot employee issues and provide solution.

Qualifications

Education/Experience

• Three to four years of progressive experience in learning and development, preferably in a retail setting
• Experience using the basic principles of adult education in developing and designing e-learning course content
• A degree in instructional design, education, or a related field
• Demonstrated ability to manage relationships throughout the organization, coordinating time and resources according to shifting priorities

Required Skills/Abilities

• Applied understanding of the principles of pedagogy and instructional design
• Demonstrated ability to create courses for a blended training program
• Proven ability to manage multiple projects concurrently
• Proficient with Microsoft Office Suite, Learning Management Systems (Cornerstone a plus but not required), Articulate 360 (Storyline, Rise), Canva
• Ability to survive and thrive in a fast-paced working environment
• Excellent verbal and written communication skills
• Excellent attention to detail

Additional Information

About Us:

Momentum Financial Services Group, formerly Money Mart Financial Services is a leading provider of financial services in North America. For 40 years we’ve been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Backed by a retail network of over 700 locations and robust digital and mobile platforms, we provide access to cash and related products to help our customers achieve their goals. We operate retail locations in local communities and cities across Canada under the Money Mart® brand and in Quebec as Insta Cheques® and in United States as Money Mart® and The Check Cashing Store®.

Our highly skilled workforce puts customers first in everything we do.  We serve millions of people annually with diverse and innovative financial products and services.  Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions. 

We believe in giving back to the communities where we live and work. With the generous support of our customers and staff, we proudly contribute annually to charities and non-profit organizations, along with using our time and talent to serve in local communities throughout Canada and the United States. We are looking for aspiring, passionate people who are dedicated to understanding and providing our customers with the right financial solutions utilizing a growing menu of products and services.  We embrace diversity and offer a fast-paced work environment. 

All your information will be kept confidential according to EEO guidelines.

*Notice to Ontario Applicants – Momentum Financial Services Group is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Momentum Financial Services Group if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Momentum Financial Services Group will work with you to determine how to meet your needs.

About Organization

For over 40 years, Momentum Financial Services Group has been committed to providing financial solutions that meet the evolving needs of the consumers and business owners in our communities. We rely on our large retail network to provide our customers with diverse financial products such as loans, check cashing, money transfers, and prepaid cards.

We are a financial services company that began with the belief of putting people first. From the moment we first opened our doors to the company we are today – we have always stood by our goal to set the highest standards for customer service, convenience, and quality financial products and services.

As the word momentum implies, we want to help our customers get where they need to be. It starts with a moment – an emergency happens, an opportunity arises – and ends, not with an installment loan, but with a way to get back to work or take that next step towards the future. We believe in our customers, and we're here to provide them with a little momentum to build their positive future.

Since we opened our doors in 1979, our goal has been to empower customers to manage their finances and reach their financial goals. We understand that a loan isn't just a loan – it's momentum to achieve a positive future.

We believe in giving back to the communities where we live and work. We proudly contribute over $250,000 annually to charities and non-profit organizations, along with using our time and talent to serve in our local communities throughout Canada and the United States.