Instructional Designer
Who is EMS|MC
EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S. We offer services from software to hardware to billing services and everything in between.
For over 25 years, our high-quality service, results and customer-centric approach have set the standard in professional EMS billing. We have an emphasis on patient satisfaction and our client customization enables us to fulfill our mission of providing value-added, innovative financial services that enhance the delivery of a cost-effective EMS system.
With this level of specialization, we have built a team of dedicated, industry-leading experts with unprecedented experience to maximize our clients EMS revenue.
Job Type: Full-time
Location: Remote
Title: Instructional Designer
About the role:
The Instructional Designer is responsible for the creation, development, and maintenance of innovative training materials and programs that meet the educational needs of both employees and clients. This role involves working closely with subject matter experts to design engaging learning experiences that enhance skills, knowledge, and performance.
As an Instructional Designer with EMS|MC, you will:
- Collaborate with stakeholders to conduct needs analysis and identify training objectives.
- Design and develop instructional materials and courses, including e-learning, videos, workshops, and manuals, that are clear, engaging, and effective.
- Apply instructional design theories and practices to create interactive and learner-centered training solutions.
- Manage the full lifecycle of training development from conceptualization to delivery and evaluation.
- Utilize various learning management systems (LMS) to deploy and track training initiatives.
- Continuously evaluate and update training content to ensure relevance, accuracy, and effectiveness.
- Provide support and consultation to both internal teams and clients on best practices in training and development.
- Stay current with trends in instructional design, technology, and adult learning to drive innovation in training programs.
Requirements
You will be successful in this role if you:
- Bachelor’s degree in Instructional Design, Education, or related field; Master’s preferred.
- Minimum of 3 -5 experience in instructional design, preferably in a corporate environment.
- Experience in creating instruction for both external clients and internal employees.
- Proficient in instructional design software (e.g., Articulate Storyline, Adobe Captivate) and LMS platforms.
- Strong understanding of adult learning principles and training methodologies.
- Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.
Key skills we hope you have:
- Master’s in Adult learning or Instructional Design/Technology a plus
- Adult learning certificate
Working Environment/Physical Requirements
- Majority of time spent in a normal office environment.
- Possession of motor skills required for use of computer keyboard, telephone, various office equipment and filing of paperwork.
- Flexibility to work extended hours to support the business as required.
Why EMS|MC:
- Flexible Scheduling
- Career development plans
- Weekly wellness seminars
- Comprehensive benefit package
- Remote opportunities
- All equipment provided
About Organization
EMS|MC is the largest billing services provider focused exclusively on emergency medical services in the United States. Our high-quality service, results, and customer-centric approach have set the standard in professional EMS billing. Our emphasis on patient satisfaction and client customization enables us to fulfill our mission of providing value-added, innovative financial services that enhance the delivery of a cost-effective EMS system.
Our services include revenue cycle management, reporting, and billing and operational consulting. With an expanding geographic footprint, EMS|MC currently provides billing services nationwide.