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Instructional Design

E-Learning Specialist

Job Type Full-Time  
Experience Level Entry  
Organization Type Corporate L&D  
Pay Range $37 - $42/hr  
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About Us:

Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or steamed soup dumplings, each made by hand with our “Golden Ratio” of 18 folds. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has become world-renowned for its quality, standardization, and service, and currently has over 170 locations worldwide, including 13 US locations in California, Washington, Oregon, and Nevada.

About the Role:

The E-Learning Specialist will play a key role in updating materials and tracking training compliance. This position requires a creative and organized professional with passion for learning the ability to design, deliver and assess effective training initiatives.

Job Responsibilities:

  • Help develop training courses either by gathering standard data or by preparing materials using established procedures, formats, and templates. 
  • Maintain and update the current training materials and develop appropriate modifications if needed. Utilize various instructional design methodologies to create engaging and effective training content. 
  • Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements. 
  • Support the preparation of development materials for digital by gathering and assembling standard data and/or preparing materials using established procedures, formats, and templates. 
  • Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done.
  • Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
  • Maintain accurate training records and databases, ensuring compliance with organizational policies and industry standards. Maintain training records in Learning Management systems, including running completion reports and following up with learners. 

Key Competencies: Communicates Effectively, Manages Conflict, Ensures Accountability, Action Oriented, Drives Results, Builds Effective Teams, Values Differences, Decision Quality, Develops Talent, Plans and Aligns

Job Requirements:

  • Bachelor’s degree required
  • Experience with learning content authoring tools such as Articulate Storyline or Rise, Camtasia, Adobe, coupled with proficiency in using learning management systems (LMS) is required 
  • Excellent interpersonal, verbal, and written communication
  • Must be able to work independently and/or as part of a team
  • High energy with a positive, servant leadership attitude
  • Unwavering commitment to our Mission and Values
  • Ability to work under pressure and meet tight deadlines
  • Passion for the food and beverage industry
  • Computer knowledge required (Google Suite/MS Office Suite)

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Salary: $37.00 – $42.00 per hour

Work Location: Hybrid. The Din Tai Fung USA Corporate Office is located in Arcadia, CA.

Benefits and Perks:

  • Competitive Pay & Benefits
  • Employer Contribution for individuals and eligible dependents’ medical insurance
  • Dental, Vision, and Life Insurance 
  • Health Savings Account (HSA)
  • Commuter Spending Accounts
  • 401(k) Plan with company match 
  • Employee Assistance Program
  • Discounts through BenefitHub
  • Employee Meal Discounts 
  • Opportunities for growth; we love promoting within!

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V 

 

About Organization

Din Tai Fung is a Chinese restaurant originating in Taiwan specializing in Xiao Long Bao, or soup dumplings. Originally founded as a cooking oil retail business in 1958, Din Tai Fung was reborn as a steamed dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has become world-renowned for its quality, standardization and service. The Hong Kong branch has been awarded a Michelin star five times. Din Tai Fung currently has over 170 locations in 13 countries worldwide.

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