Senior Specialist, Enterprise Education

Job Description

Our Purpose

At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected.

Sr. Specialist, Enterprise Education – Instructional Designer

Job Description Summary

Developing technical training on Majesco’s software solutions and toolkits to various learning audiences is essential for our growth. In this role, you will be a member of the Majesco Enterprise and Partner Education (EPE) Team focused on the re-design and ongoing development of technical products and toolkits. These learning assets will support Majesco’s transition to a self-paced learning model to drive scalability. Use of instructional design tools, specifically Articulate (Rise 360 and Storyline) is required.

Key Responsibilities

• Leads technical training design projects by collaborating across Majesco Subject Matter Experts (SMEs) to define the right level of content for course design.
• Follows the end-to-end Instructional Design ADDIE model (Analyze, Design, Develop, Implement and Evaluate) in the creation of all learning assets.
• Uses training design software to create micro-module learning including animation, videos, and other interactive options to engage learning (Articulate)
• Designs complex training modules or virtual labs requiring learner to experience practice in real-world situations electronically.
• Prepares content outlines, scripting, knowledge checks, voiceovers and other logistics needed to create interactive micro level self-paced learning modules.
• Learning management system platform oversight, use or administration based on assignment or as back up.
• Uses immersive, problem-based learning approaches to ensure hands-on experiences and retention of information and skills.
• May develop show-me simulations in eLearning that demonstrate within the course how to do something on a Majesco system.
• May design and/or re-design courses spanning soft, professional, technical, and product courses applicable to a learner-centric model.
• Prepares and/or updates curriculum as required.
• Leads activities to maintain collaborative partnerships across Majesco and with external partners as applicable.
• Ensures accessibility standards are followed in the design and development of eLearning materials, adhering to WCAG 2.1 guidelines to create inclusive and accessible learning experiences for all users.
• Follows Majesco brand standards in training, communication, and materials.
• Will be empowered to lead assignments and drive a learning culture at Majesco.
• Other duties as assigned.

Typical Skills and Experiences

Education:

• Undergraduate degree or global equivalent required. 

License/Certification/Designation: Required:

• Instructional Design experience with Articulate Rise 360 and Storyline.
• Prefer training, design or performance improvement certifications, and/or affiliations. SAFe®, PMP and/or Scrum Master certification is a plus.

Experience:

• Typically, 3-5 years of experience in all aspects of training and development with emphasis on instructional design of eLearning self-paced learning.
• Prefer 2+ years technical training domain, software, and other technology experience.
• Course facilitation and experience in training effectiveness metrics is a plus.
• Insurance experience across various Lines of Business (Property & Casualty and/or Life & Annuity or group products) is a plus.
• Virtual lab instructional design and/or development is a plus.

Knowledge, Abilities, and Skills:

• Proven knowledge and experience in leading and developing learning assets is required.
• Strong relationship-building skills, with the ability to execute, along with excellent verbal and written communication skills demonstrating initiative and proactive problem-solving abilities.
• Demonstrated ability to lead others in executing high-quality work within aggressive timelines, building and maintaining strong client and partner relationships, and consistently meeting or exceeding company objectives.
• Experience with Software-As-A-Service (SaaS) solutions in an Agile environment is a plus.
• Preferred skills include knowledge of HTML and JavaScript for enhanced development and customization of digital learning solutions.

Candidates are required to submit a portfolio of their work.

What Majesco Offers:

Majesco is committed to equal pay and transparency.  The annual base salary range for this position is $105,000 – $125,000.  

Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors.  Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.

At Majesco, we offer a comprehensive employee benefits package with most coverage starting on day 1. Our benefits package includes, but is not limited to: Medical, dental & vision insurance; employer-funded HSA coordinating with a high-deductible health plan; FSA; short-term/long-term disability; Life/AD&D insurance; 401(k), flexible time off, paid sick days & 11 paid holidays; paid parental/bonding leave; career anniversary leave, and other voluntary benefits.

About Us

Majesco is a leading insurance solutions and services provider.  

Majesco’s software for core insurance functions include Policy Administration, Underwriting, New Business Processing, Billing, Claims, Product Modeling, Incentive Compensation and Producer Life cycle Management. Additionally, Majesco offers consulting and insurance specific IT services for testing, data conversion, data-warehousing/BI, mobility, enterprise integration and BPM. Majesco specializes in connecting people and business to insurance in ways that are innovative, hyper-relevant, compelling and personal.  Our technology, expertise and leadership helps insurers modernize, innovate and connect to build the future of their business – and the industry – at speed and at scale.

Majesco is an inclusive equal opportunity employer and complies with federal, state and local laws regarding equal employment opportunity. Qualified applicants are considered without regard to race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity or expression, citizenship status, military status, genetic information, or any other basis protected by federal, state and/or local employment laws. 

If you require accommodations or assistance to complete the online application process, please contact reasonableaccommodation@majesco.com and identify the type of accommodation or assistance you are requesting and your contact information.  Do not include any medical or health information in this email. This email alias is not for the general submission of application materials and any application materials submitted through this alias will not be considered. In addition, Majesco will not provide a response to inquiries made to reasonableaccommodation@majesco.com that are not related to accessibility of the online application system by persons with disabilities.