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Instructional Design

Senior Instructional Design Specialist

Job Type Full-Time  
Experience Level Mid  
Organization Type Corporate L&D  
Pay Range TBD  
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This position performs independent level work in program design and evaluation of assigned areas. Assures a positive impact on productivity and performance of Sales Personnel through effective research, design, development, and evaluation of training activities. The position provides critical support to the Sales Department by ensuring effective New Hire training and uptraining of existing sales agents to contribute to business success.

Responsibilities

  • Partners with Design, Delivery, and Product Management Teams on upcoming training requirements
  • Determines course objectives and assesses the most effective method to achieve an objective
  • Designs work flows according to needs analysis
  • Leads design projects, including computer-based, management development, and technical projects
  • Designs, develops, and conducts initial training needs analysis and delivers training as part of a train the trainer or pilot of new programs
  • Conducts training programs utilizing of variety of teaching methods [lecture, conference, group discussion, web-based], to provide requisite training
  • Consults with internal customers to diagnose and analyze performance and training-related needs
  • Establishes and maintains alliances with colleges and universities to identify alternate training design and delivery methodology
  • Maintains and updates a library of training and reference materials and web-based content
  • Provides team leadership, direction, and coordination of other designers within the team
  • Performs such other duties as the supervisor may, from time to time, deem necessary

Qualifications

  • BA or BS in Instructional Design, Technology, Education, Psychology, Communications, or a closely related field, or 4-6 years in the field of Instructional Design with a working knowledge of Web-Based Training design
  • Knowledgeable in a wide variety of adult learning strategies and approaches, competency identification skills, information search skills, model building skills, and questioning skills.
  • Proficient in the design and development process
  • Industry Knowledge
  • Expert skill level in Microsoft Office Suite, Adobe InDesign, Adobe Illustrator, Adobe PhotoShop, and other training development applications
  • Competent in the following software: Flash, HTML, and other Web-based development applications
  • Working knowledge of Microsoft Project
  • Strong presentation and written communication skills

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

About Organization

At Altice USA, we believe in the power of connections. With a relentless focus on innovating for the future, our products and services bring people closer together and connect them to the things that matter most, faster and more simply than ever before.

Through our Optimum brand, we deliver high-speed broadband, mobile, entertainment, and voice services delivered to nearly million residential and business customers across 21-states; around-the-clock news content from our Altice News networks: News 12 and i24NEWS; and advanced advertising powered by a4 Advertising.

In addition, we are committed to supporting the communities we serve through various initiatives including providing access to reliable, high-speed internet, technology, programs that help students strengthen STEM, digital wellness and digital literacy skills, and more.

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