Academic Technology Manager

Position Summary

The Academic Technology Manager assists with the daily operations and maintenance of all academic technology systems and platforms and assists with the over-arching strategy and direction for the digital learning environment. The Manager provides oversight for the activities and personnel charged with administering, testing and deploying technologies associated with the NU Learning Management Systems (LMS).

Essential Functions:

• Partners with institutional PMO and IT offices to prioritize LMS impacting enhancements, upgrades and integrations.
• Supervises a team that develops technical requirements, taking into account security, user experience, and existing policies; and designs, tests, and implements new and changes to existing technical advancements, APIs and system integrations. 
• Responsible for intake, design, testing, and execution of development and analytics projects related to LMS data and custom enhancements using an Agile workflow,
• Follows change management processes and communicates anticipated impact to stakeholders.
• Maintains proper testing and quality control processes, working in partnership with IT where appropriate.
• Supports relevant Sr. Directors and Directors on building the academic ecosystem and technology roadmap.
• Assists with LMS migrations and data retention and extraction plans.
• Assists with special development and LMS related reporting projects, helping lead project management efforts and ensuring quality and on-time deliverables.
• Ensures ecosystem changes and developments quality and that they go through proper governance and vetting prior to implementation.
• Seek efficiencies in operational processes.
• Assists with course development integrations for online, hybrid, and eCompanion courses specifically as it relates to third-party technologies.
• Oversee updates to existing online courses, especially in regard to LTI integrations
• Assist Director of Academic Technology and work closely with LMS Admins on projects and day to day LMS operations support as needed
• Remain current with higher education issues and trends related to online learning.

Supervisory Responsibilities: Leads a team of developers and academic technologists.

Requirements:

Education & Experience:

• Bachelor’s degree from a regionally accredited university with focus in information technology, education technology or related field required.
• Master’s in technology, education, or related field preferred.
• At least 6 years learning management system experience, including integrations and implementations.
• Leadership experience preferred.
• Experience in higher education preferred.

Competencies/Technical/Functional Skills:

• Experience in learning management system administration and LTI integration and deployment.
• Proficient with Google Docs, MS Office suite, and other tools used within Academic Technology.
• Experience creating and implementing projects.
• Leverages awareness of current industry standards/environment to impact decisions and indicate requirements.
• Responds in a timely manner and provides updates, as needed, to internal and external customer inquiries.
• Aligns work with individual performance objectives, department/unit goals, and the organization’s goals.
• Focus on problem resolution and learning.
• Creates an environment in which others are encouraged and empowered to do their best, and creates incentives for, and eliminates barriers to, a team environment.
• Demonstrated ability to work collaboratively with various high-level stakeholders who often hold competing interests
• Ability to manage multiple, simultaneous projects within a strict deadline environment
• Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
• Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
• Develops strategic and tactical insights into situations; questions conventional approaches; encourages new ideas and innovations. Ability to generate and/or recognize imaginative or creative solutions to problems that generate successful outcomes.

Travel: Some travel may be required.

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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

Compensation Range:

Annual Salary: $63,720.00 – $86,020.00

National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

About Organization

At National University, we believe it’s not just about the degrees our students earn, but the degree to which they use them.

Since 1971, we have supported working professionals who want to be a powerful force for positive change. That’s why we make education accessible to adults who live and work in the real world. It’s why we were the first to develop a flexible, one-class-per-month format. It’s why we offer more than 120 graduate and undergraduate degree programs. And it’s why we will continue to innovate and leave a mark on people who will one day leave their mark on the world.

We embrace diversity. Because it brings a new perspective to every industry. Our classes and faculty are made up of an eclectic mix of people who reflect our different communities and have the influence to shape where we’re headed.

We do all this because we care. About our students. Our staff. Our supporters and our community. We are a private, nonprofit institution that does not answer to shareholders. We invest our money back into making improvements so that the people who come here can do the same.

We know our legacy does not end when our students graduate. It begins.