Partner Learning Readiness Manager, Cloud Learning Services

The application window will be open until at least 3rd September 2024. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• Experience working in a System Integrators performing technical learning or consultant roles and understanding of the capabilities and services.
• 5 years of experience developing and or driving training and certification programs.

Preferred qualifications:

• Master’s Degree in Learning or a related technical field.
• Experience and proven results building and running training and certification programs based on an understanding of the partner capability and capacity needs that map to Google Cloud business objectives.
• Experience in improving customer experience through analytics and data-driven insights.
• Knowledge in learning tools and platforms including ideally Qwiklabs, Intellum and Qualtrics and Google Cloud with a valid Google Cloud Certification.
• Ability to build strong relationships with internal stakeholders and external partners.
• Excellent communication skills to facilitate organizational-wide communications.

About the job

In this role, you will be dedicated and focused on providing top-quality support for partner learning programs and will manage various training programs and workflow to support the partners ecosystem. Develop detailed tracking of programs including scope, resourcing, task management, timelines, Return on Investment (ROI) and overall results. Work with multiple third party vendors, internal business stakeholders and cross-functional teams on multiple projects including in-person training, e-learning, learning paths and training campaigns. Report figures internally, analyzing data and translating this into creative and effective presentations. This role will require you working collaboratively with teams and stakeholders across the globe in different timezones. 

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $129,000-$191,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. 

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Design, implement and support training and certification programs aligned with partner initiatives such as technical on-boarding, technical pre-sales and technical readiness. 
• Execute training programs globally, including training intake requests, calendar, communications, drive attendance and other aspects to get programs successfully land training and certifications programs.
• Conduct assessments on existing training assets (courses, labs and quests), identify content gaps and collaborate with the curriculum team to develop plans to address the gaps.
• Identify and manage third party vendors, trainers, facilitators, and subject matter experts to build and execute partner training globally.
• Implement metrics to measure training programs and impact, effectiveness, appropriateness, and utility, build and manage training dashboards, track and report the progress and performance of the partner training programs.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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