Manager, Instructional Design & Training

Description:

Manager, Instructional Support Programs 

Georgia State University 

Instructional Innovation and Technology

Learning & Production Environment

Why work at Georgia State University (GSU)? GSU is listed among the top 5 most innovative university (U.S. News & World Report, 2025). It is a thriving research institution that provides a challenging and collaborative intellectual environment for its staff, faculty, graduate students, and postdoctoral fellows.

Putting technology to work at Georgia State University. Are you passionate about technology, your clients’ success, and looking to make a difference? Georgia State is a leading force in the digital transformation of higher education. Georgia State’s central technology services group, Instructional Innovation and Technology (IIT), seeks to inspire, support, and enable innovative solutions to advance learning, research and economic enterprise. IIT is leading the pursuit to find solutions to the unique challenges associated with information technology and serve as leaders in a global network of knowledge creation and sharing by earning the role of valued partners and trusted advisors for evolving technology solutions, discovering, creating and implementing new models of higher education for a community of distinct learners, creating and supporting innovative solutions that improve the lives of our students, our city and our state, attracting, developing and retaining talented and capable professionals and fostering an innovative culture of leaders where collaboration, ownership, creativity and efficiency are key.

Are you looking for an opportunity to enter an innovative work environment for technology? Do you enjoy seeking solutions to technical issues and providing exceptional customer service? If so, you are just who we need. 

What Makes GSU A Great Place To Work?

• Generous benefits, including health, dental, vision, tuition assistance program, retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• A flexible work environment

What Makes The Instructional Innovation And Technology Division A Great Place To Work?

• Professional development opportunities
• The opportunity to be on the cutting edge of technology.
• You will work with compassionate team members.
• You will feel a sense of purpose and accomplishment.
• You will have work in a collaborative and creative environment.

Georgia State University’s Instructional Innovation and Technology (IIT) is seeking a skilled and diverse professional Manager, Instructional Support Programs to join our vibrant and growing team. Under the general supervision of the Assistant Director, Learning Environments Resources and Support, this position will create the instructional knowledgebase, workflows, and faculty trainings to address the increased focus on technology use in the classroom and the need for hybrid/flexible models. 

Here’s What You Will Do

The scope of responsibilities for this position will include these essential duties but is not limited to the following:

• Apply instructional design principles and pedagogical best practices to create and design instructional knowledge base, workflows, and training offerings to maximum effectiveness in relation to the technology available in line with services and programs being offered. Identifying key areas where additional instructional resources can improve or enhance University initiatives.
• Coordinate instructional design project work, leadership and project management, and serve as project manager for instructional design projects, communicating progress to leadership.
• Mentor employees and student assistants with the coordination, distribution and support of technology related to supplemental instructional support and events in general schedule spaces.
• Gather and produce detailed reports on the efficacy of available knowledgebase from the faculty community and recommend changes in modality to increase utilization and program alignment.
• Collaborate with other department leaders in the creation, delivery and awareness of instructional knowledge base, workflows, and training offerings.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.

Qualifications: 

Minimum Hiring Qualifications:

• Bachelor’s degree and four years of related experience, or a combination of education and related experience.

Preferred Hiring Qualifications: 

Demonstrated ability to train faculty/staff on instructional technology and pedagogical tools in a higher education setting.

• Experience with Faculty Development Programs and designing, implementing, or supporting simulcast or hybrid teaching environments.
• Skills: Project Management, Resource Management, Data-Driven Decision Making
• Knowledge of Learning Management Systems (LMS) and Pedagogical Best Practices
• Superior communication skills with an emphasis on clear, supportive instruction and the ability to work collaboratively with diverse stakeholders.

College/Business Unit: Instructional Innovation & Technology

Department: Learning and Production Environment

Location: Atlanta Campus

Shift: 8:30 a.m. – 5:15 p.m.

Salary: $89,556 – $95,000

Pay Grade: IT-4 

FLSA Status: Exempt 

Job Type: Full Time (Benefits Eligible)

Job Posting: 11/12/24, 6:22:43 PM

Closing Date: 12/04/24, 6:59:00 AM

Preferred Hiring Qualifications:

Special Instructions: 

To be fully considered for this position all candidates at the time of submission must provide the following documents that clearly provides proof of education and relevant experience.

• A complete and accurate GSU application
• Resume
• Three professional references. One must be a current or former supervisor. 

Georgia State University Values: 

• Community: Fostering a distinctive shared identity and common purpose across our multi-campus university, 
• Inclusion And Diversity: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, equity, and civility, 
• Transformation: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place. 
• Integrity: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, 
• Excellence: Achieving the highest standards and distinction in teaching, research, and service, 
• Strategic Innovation: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents.

USG Core Value Statement:

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conductAdditionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity:

Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests.Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Background Check:

Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. 

Clery Disclosure of Campus Security Policy and Campus Crime:

Georgia State University is committed to its students’ and employees’ safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. 

Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.