Job Summary

The Teaching and Learning Lab (TLL), supports and develops innovative and effective approaches, across modalities, to teaching and learning at the Harvard Graduate School of Education. The successful candidate will be passionate about exploring new technologies, solving complex problems, and using technologies in support of our strategic commitment to deliver high-quality educational experiences that transform lives across diverse communities of students. 

What We Offer

• We are a team that is caring, supportive, creative and fun. We have knitters, woodworkers, marathon runners, bakers, artists, parents (of humans, and cats, dogs, and plants), international travelers, and more. 
• While we currently work in flexible arrangements, we find ways to stay connected and build relationships, participating in virtual drawing games, sharing stories, and other virtual events. 
• We have diverse backgrounds and unique experiences that enable us to continuously learn from one another, iterate on our processes, and enhance our work. 
• You will have the opportunity to work with a team that is creative, eccentric, empathetic, caring and always focused on creating high-quality, human-centered learning experiences.

We are looking for someone who is:

• Excited about exploring and evaluating new technologies and providing support and guidance to staff and faculty.
• Committed to delivering a human-centered, caring, quality learner experience that is also equity-focused.
• Comfortable with ambiguity, with a growth mindset and the ability to work both autonomously and in collaboration to deliver on precise deadlines.
• Experienced in developing digital learning artifacts with the skills needed to work with a diverse community.
• Knowledgeable in pedagogies needed for working in online and blended learning environments (such as inclusive learning), and of digital accessibility standards (especially with regard to neurodiversity).
• Passionate for learning and remaining on the cutting edge of current thinking in the learning sciences, educational technology, and inclusive and equitable approaches, with the ability to present a perspective on these issues in strategic and technical conversations.
• Excited to contribute to the mission of a top-ranked educational organization and support the student learning experience.  

Position Description

Learning Technologies and Innovation (50%)

• Support implementation and integration of digital content within a learning management system.
• Help design new digital learning experiences by finding the best tools and approaches for specific cases.
• Collaborate in the design, development and testing of AI-supported learning experiences.
• When applicable, partner with team members to design a high-level vision for a course or project learning experience, including learner journeys, technology and platform features, and metrics of technology effectiveness and learner success.
• Support management and refresh of TLL website.
• Maintain documentation and provide technology training and support.

Course Development (50%)

• Provide technical and pedagogical support for the design and development of engaging, caring, humanizing, inclusive, and active learning experiences via various modes of delivery.
• Utilize best practices and current thinking from the learning sciences and educational technology research to design and develop highly effective, engaging learning experiences and content that supports diverse populations and audiences.
• Identify solutions to increase interactivity of digital content, get faculty feedback, and implement selected solutions for on-campus, online, and blended courses.
• Assist faculty in converting content – including multimedia content, group collaboration activities, assessments, etc. – into online modules.

Supervision Exercised:

May include supervision of staff, student workers, and interns

This is a term appointment through 6/30/2025 with possibility of extension based on department need and funding.

Basic Qualifications

• Minimum of two years’ experience in instructional technology and/or design
• Technical experience developing and deploying courses in current learning management systems (Canvas preferred)
• Functional knowledge of HTML and CSS, and basic experience coding in any language (Python and JavaScript preferred).
• Experience using generative AI tools.
• Any candidate wishing to be considered must supply a cover letter in addition to their resume.

Additional Qualifications and Skills

• Current understanding of educational technology trends, issues, and innovations, as they relate to post-secondary education.
• Experience working in a client service role or consulting organization; experience in higher education and non-higher education settings.
• Experience communicating ideas visually through sketches, wireframes, diagrams, etc.
• Experience developing Machine Learning and Generative AI tools, including predictive models and custom tools connected to Gen AI APIs.
• Data Analysis knowledge and experience.
• Experience with UI/UX design and testing.
• Functional knowledge of Python, JavaScript and/or other programming languages.
• Experience with tools for, and knowledge of accessibility. 
• Experience with and knowledge about serving underrepresented populations.
• Bachelor’s degree in Education or a related field
• Data Science tools (such as Rstudio and Jupyter Notebooks)
• Excellent written and communication skills
• Project management
• Basic to intermediate understanding of AI and Generative AI concepts.
• Ability to quickly learn new technologies and transfer knowledge to others in formal and informal contexts.

Working Conditions

This is a hybrid position based in MA. Additional details will be discussed during the interview process. All remote work must be performed within a Harvard Registered Payroll State, currently including MA, CT, ME, NH, RI, VT, GA, IL, MD, NJ, NY, VA, WA, & CA (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements before employment.

Work Format Details

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

About Us

HGSE is a diverse community of learners, teachers, and employees passionate about changing the world through education and striving for maximum impact in education. HGSE Human Resources values diversity in all forms and believes that each employee brings diverse experiences and identities to the workplace that make us stronger, encourage innovation, and enhance our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve, fosters an environment that allows each individual to belong and bring their best self to work, and creates conditions that empower employees to contribute their full potential to advancing the school’s work. 

We do this by:

• Hiring & retaining staff reflecting the diversity of those we serve
• Providing employees opportunities to learn, grow, & be challenged
• Reviewing & ensuring fairness and equity in H.R. practices & policies including but not limited to hiring, promotion, & compensation
• Developing strong relationships and partnerships internal & external to our community to advance diversity & inclusion
• Communicating transparently & respectfully
• Fostering an inclusive, respectful, professional work environment

About the Harvard Graduate School of Education

Many choose to work at HGSE because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit www.gse.harvard.edu

Benefits

We invite you to visit Harvard’s Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Information Technology 

Department Office Location

USA – MA – Cambridge 

Job Code

405017 IT Professional (N) 

Work Format

Hybrid (partially on-site, partially remote) 

Sub-Unit

Salary Grade

056

Department

TLL

Union

55 – Hvd Union Cler & Tech Workers 

Time Status

Full-time 

Appointment End Date

30-Jun-2025

Pre-Employment Screening

Identity 

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.