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Instructional Design

Learning & Talent Administrator

Job Type Full-Time  
Experience Level Mid  
Organization Type Corporate L&D  
Pay Range $86k - $108k / yr  

We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.

But, we know it’s not only about the clothes—it’s about the feeling it gives the people who wear them, whether they’re confidently giving a presentation in a well-tailored suit; basking in long salty beach days in vibrant, colorful sun-soaked swimsuits, or joyfully re-discovering their favorite Rollneck sweater in their closet again and again, season after season.

And ultimately, it’s about helping our customers be the best, most authentic versions of themselves.

And that’s what we’re after, to inspire people’s lives and style.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

J.Crew Group 

The Learning & Talent Administrator will play a critical role in enhancing our organization’s Learning & Talent experience by providing subject matter expertise, support and training. The Learning & Talent Administrator is responsible for coordinating and administering learning and development programs within the organization and through the Workday platform. They work closely with various business partners to ensure that training initiatives meet organizational objectives and contribute to associate growth and development.


  • Manage the organization’s Learning Management & Talent System through Workday for all areas of the business (Corporate, Stores, DC/CC), including user account management, course enrollment, content upload, and reporting. Ensure the LMS is up-to-date and aligned with organizational needs.
  • Assist in the development and preparation of training materials, including presentations, handouts, and online resources. Collaborate with subject matter experts to ensure accuracy and relevance of content.
  • Organize and coordinate training sessions, workshops, and other learning events. This includes scheduling training sessions in DC, booking venues or virtual platforms, and ensuring all necessary resources are available.
  • Resolve complex cases, collaborating as appropriate with internal teams, communications, HRBPs, when deeper subject matter expertise, additional research, or interpretation is required.
  • Ensure that training programs comply with relevant regulations and organizational policies. Maintain accurate records of training activities, attendance, and completion certificates through the Workday platform.
  • Provide custom reporting to necessary business partners to help drive Learning & Talent initiatives.
  • Maintain expertise in relevant subject areas, industry trends, and best practices in training and development. Stay informed about new technologies and methodologies for delivering effective training programs.
  • Facilitate training sessions in DC, using a variety of instructional techniques and delivery methods, such as presentations, group discussions, role-plays, simulations, and hands-on activities.


  • A bachelor’s degree– preferred professional certifications is a plus (Certified Professional in Learning and Performance)
  • Self-motivated individual comfortable speaking with all levels of management
  • Interprets data analytics.
  • Excellent interpersonal, verbal, and written communication skills
  • Intermediate to advanced knowledge of Excel is required, including use of lookups and pivot tables as well as MS office suite.
  • 3+ years of Training/Learning Management
  • Ability to create training materials: eLearning courses, facilitator guides and participant workbooks.
  • Desire to thrive in a dynamic and growing environment.
  • Adapts well to fast-paced environments with changing circumstances, direction, and strategy.
  • Demonstrates ability to operate independently while meeting deadlines with limited supervision.

J.Crew Group, Inc. is an Equal Employment Opportunity (EEO) Employer

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

We welcome you to apply, even if you don’t check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

  • Health & Well-being – Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
  • Associate Discount – We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
  • Flex Fridays – In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round.
  • Community Impact – We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
  • Winter Break – In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range: $86,400.00 – $108,000.00

About Organization

We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.

But we know it’s not only about the clothes, it’s about the feeling it gives the people who wear them—whether they’re confidently giving a presentation in a well-tailored suit; basking in salty beach days in vibrant, sun-soaked swimsuits; or joyfully rediscovering their favorite Rollneck sweater in their closet again and again, season after season.

Ultimately, it’s about helping our customers be the best, most authentic versions of themselves. And that’s what we’re after, to inspire people’s lives and style, for four decades and counting...