Learning & Knowledge Management Intern

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Title:  Learning & Knowledge Management Intern

Dates:  Summer 2025

Work Location:  Remote

Positions:  Two

Not open to international students

Early Development Program (EDP)
An internship path focused on delivering a meaningful experience designed to enhance student’s skillsets. With access to hands on experience, mentorship, development sessions/workshops, and more, this pathway cultivates future talent who are exploring their career interests.  Most appropriate for freshmen and sophomores.

Job Purpose:
Hands-on experience can set you apart in a competitive job market. Our formalized Internship Program is designed to lead college students down the path to a successful career in training and knowledge management. As an integral part of our high performing team, you will be in a position to apply what you have learned in the classroom and gain new skills in a dynamic and challenging professional setting.

This internship will be in Madison, WI or remotely and will start June 2025 and run through August 2025. You will focus on project-driven work that has a direct impact on the learning and knowledge management team, along with being competitively paid.

Job Responsibilities:

• Work with our own team members and subject matter experts to assess business unit learning needs.
• Create learning solutions (Web-based training, Video, Infographics, Job-Aids) to address the training needs
• Learn technologies to create learning solutions for our business partners.
• Required to partner with training resources to ensure completeness of learning content and alignment with training efforts.
• Author new content to support processes and procedures.
• Assist Knowledge Consultant’s to ensure the most efficient infrastructure for the knowledge management system, including taxonomy, role structure and metadata.
• Assist with the accuracy of knowledge content and will follow style and standards guidelines for their business area.
• Participate and act on continuous improvement recommendations for knowledge content based on analytics and knowledge management team recommendations.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Working towards a relevant degree or equivalent work experience
• Strong analytical, critical thinking, problem-solving and decision-making skills
• Demonstrated interpersonal and customer service skills
• Excellent communications skills
• Intellectual curiosity and the desire to learn.

Preferred Experience:

• Pursuing undergraduate degree in a related field.
• Demonstrated excellent technical written and verbal communication skills.
• Demonstrated ability to achieve positive results through influence, leadership, and coaching.
• Strong organizational skills with an attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Demonstrated analytical and critical thinking skills.
• Ability to work independently and be a highly motivated team player.
• MS Office Suite
• Online meeting technology (Zoom, WebEx, MS Teams)
• Communication
• Interpersonal skills
• Audio/Video
• Visual design creativity.
• Member of a professional organization in the learning industry.

If you’re ready to help make a difference, apply today. Please provide your Work Experience and Education or attach a copy of your resume.  Applications received without this information may be removed from consideration.

Compensation may vary based on level of relevant experience, year in school and number of previous internships..

Base Salary Range:

$18.00 – $28.00

At TruStageTM, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workpl.ace that allows for work-life balance, career growth and retirement assistance. Eligible employees may also enroll in medical coverage, employee assistance program, and the 401k plan.  Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.

About Organization

Formerly, CUNA Mutual Group, we are bringing together almost a century of experience within our family of brands under the TruStage™ name.

TruStage is a financially strong insurance, investment and technology provider, built on the philosophy of people helping people. We believe a brighter financial future should be accessible to everyone, and our products and solutions help people confidently make financial decisions that work for them at every stage of life. With a culture rooted and focused on creating a more equitable society and financial system, we are deeply committed to giving back to our communities to help improve the lives of those we serve.

In 2022, we pledged $4.9 million dollars to our communities we serve.

Follow our TruStage | Investments, TruStage | Insurance, TruStage Ventures, and TruStage |Technology showcase pages to learn more about our integrated products, solutions and intuitive experiences.