Learning Experience Designer

Are you passionate about creating engaging online learning experiences? Thomson Reuters is seeking a creative Learning Experience Designer to join our Customer Training & Education Team within Legal Professionals to design and develop customer-centered and impactful learning experiences for legal professionals. This ideal candidate will have experience in adult learning, instructional design, learning technology, and multimedia development. This position reports to the Director, Customer eLearning Programs.

About the Role

Partner with cross-functional team of subject matter experts across Training/Professional Services, Marketing, and Product Management as appropriate to develop and maintain on-demand training materials for Thomson Reuters Legal products. Your responsibilities will include:

• Drive creation and maintenance of world class, eLearning experiences for a portfolio of SaaS software products to drive customer usage and adoption in their daily workflow
• Manage projects from start to finish in collaboration with various internal teams and any necessary external vendors
• Work directly with subject matter experts to design and develop content including video scripts, user guides, and additional eLearning course material

• Utilize platform authoring tools and training best practices to create highly effective, engaging learning experiences
• Stay current and provide thought leadership on innovation in eLearning and customer education
• Continuously build knowledge of the Legal products and customers to ensure training content being delivered is up to date and providing value to our customers
• Maintain learning content within LMS and other technology systems
• Measure and analyze content effectiveness and update content as necessary

About You

• BA/BS degree in English, Journalism, Technical Communications, Informatics, Computer Science, Business, Human Resources, or equivalent experience
• Expert with learning technology such as Camtasia, Adobe Creative Suite, Articulate, WellSaid, HTML, and other website management tools
• Knowledge and working experience with learning management systems (LMS) and content management systems.
• Experience with Microsoft Office Suite and collaboration tools such as Teams and SharePoint
• Ability and passion for creating modern, visually appealing content for today’s learners that is easy to consume
• Strong written and verbal communication skills, specifically writing and designing instructional content
• Video creation and editing experience
• Creative thinker, open to change, and learns quickly when facing new problems
• Strong attention to detail
• Proven project management and organization skills
• Reviewable portfolio of work preferred

Locations: MSP, Dallas

Compensation: $80,000-85,000 Base Salary + 8% Annual Income Bonus

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What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.