Learning & Development Facilitator
SWBC is seeking a talented individual to design, develop, validate, obtain approval from training leadership, implements and delivers training initiatives for the corporation using the most appropriate delivery method, to include classroom and synchronous and asynchronous web-based applications. Design, develop and produce supporting training material, ensuring content of material is accurate, and the structure of material follows industry standards in adult learning. Conduct thorough needs analysis to identify the objective and create a solution.
This role will allow you to creatively engage and challenge a diverse group of learners as they develop new skills, behaviors, and mindsets and discover new ideas and insights to help them grow personally and professionally.
Essential Duties Include The Following
- Designs, develops, and delivers training materials and initiatives across all departments and divisions, working with all levels of management, to ensure curricula meets industry standard blended learning concepts to include utilization and combination of classroom and virtual instructor-led, synchronous webinar and asynchronous web-based training.
- Builds, maintains, and manages relationships and partnerships with internal clients to gain knowledge of work situations requiring training curriculum development.
- Assists in evaluating and prioritizing all development projects, ensuring consistency and compliance with corporate standards, initiatives, and established training mandates.
- Conducts needs analysis, collaborates with subject matter experts on objectives and class content, and communicates strategy, design, scope, and development time for each assignment.
- Creates storyboards, scripts, class content (including traditional and virtual classroom, and blended learning), job aides, learner guides, and facilitator guides, by using sound Instructional Design theory and effectively communicates best practices to internal clients.
- Designs, enhances, produces, assembles, and delivers printed and/or produced training and service materials, leveraging vendor relationships when appropriate.
- Creates and delivers multilevel pre- and post-training surveys using industry proven approaches to include analyzing data to identify trends in current and anticipated needs.
- Conducts quality assurance testing on all class and training materials created, including piloting, validating, and evaluating programs.
- Executes Train-the-Trainer pilot classes for new and enhanced curriculum and provides direction and strategy for delivery, ensuring consistency and accuracy of deliverables.
- Facilitates New Hire Orientation for new employees hired throughout the organization.
- Partners with Human Resources, collaborates with subject matter experts to deliver an engaging, accurate, and culture-driven experience.
- Performs all other duties as assigned.
Serious Candidates Will Possess The Minimum Qualifications
- Bachelor’s Degree in Marketing, Instructional Design, and Organization Development, related field or equivalent experience.
- At least three (3) years facilitation, adult learning and/or corporate training experience.
- Design and/or Training Development experience preferred.
- Working knowledge of MS Word, Excel, PowerPoint, and Internet.
- Strong organizational and oral, written, interpersonal, and influential communication skills.
- Strong presentation/delivery skills.
- Self-starter who takes initiative in finding solutions to difficult and unique problems/opportunities.
- Ability to multi-task and work at both strategic and tactical levels and with detailed and sensitive information.
- Flexibility and adaptability to work with multiple projects and deadlines in a fast, fluid, and dynamic environment.
- Sit for long periods of time performing sedentary activities.
- May be required to lift 10-20 lbs. of training materials or other documents.
SWBC offers*:
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Leadership Academy and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program
- Based upon employee eligibility
Additional Information
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.
About Organization
Headquartered in San Antonio, SWBC is a diversified financial services company co-founded in 1976 by Charlie Amato and Gary Dudley on the principles of providing excellent customer service and putting clients and their needs first. As an international financial services company, we provide quality products and services to help financial institutions, businesses, and individuals meet their goals. We are licensed to market and service a variety of financial products in all 50 states, offering solutions through several wholly-owned subsidiary corporations.