Learning Consultant
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
Job Description
The Opportunity
The Learning Consultant is a key partner in ensuring that learning and development initiatives across the organization are aligned with business goals, effectively addressing performance gaps, and deployed at the right time. This role requires a unique ability to begin with a “yes” mindset (open to exploring the possibility of training as a solution) while rigorously evaluating if it is indeed the best course of action. The consultant must determine when training is the right answer and when alternative strategies (such as process improvements or resource optimization) are more suitable, ensuring the organization’s efforts are laser-focused on impactful solutions.
This strategic role is essential in ensuring the learning and development resources are optimized to meet the most critical business challenges. By maintaining a laser focus on identifying the right solutions, whether training or otherwise, the consultant directly impacts employee performance, operational efficiency, and long-term business success. This role elevates the quality of performance solutions and enhances decision-making across the organization.
The Team
Our team consists of diverse roles all working to create industry-leading learning experiences. Key competencies include adaptability, creativity, and a strong commitment to continuous improvement. Each day we come to work willing to laugh and have fun! Driven by a passion for growth and development, our culture is agile, collaborative, and encourages curiosity and innovation every day. We work closely with stakeholders across the organization, from new hires to senior leaders, to meet evolving business needs. We are dedication to blending cutting-edge technology with learning professionals to deliver the best solutions ensuring our business thrives!
The Impact:
This strategic role is essential in ensuring the learning and development resources are optimized to meet the most critical business challenges. By maintaining a laser focus on identifying the right solutions, whether training or otherwise, the consultant directly impacts employee performance, operational efficiency, and long-term business success. This role elevates the quality of performance solutions and enhances decision-making across the organization.
The Minimum Qualifications
- Bachelor’s degree or High School diploma + 10+ years of experience in Learning and Development, Organizational Consulting, or a related role with a strong focus on performance improvement.
- 5+ years of experience in Learning and Development, Organizational Consulting, or a related role with a strong focus on performance improvement.
- 2+ years of experience in conducting training needs assessments, gap analysis, and performance consulting.
- 2+ years of experience using analytical skills with the ability to interpret data and derive actionable insights.
The Ideal Qualifications
- Master’s degree in Learning Theory, Organizational Development, Business Strategy, or a related field.
- Certification in performance consulting or coaching methodologies (e.g., ISPI, ASTD).
- Experience working with instructional designers to develop and deliver training programs that align with business goals.
- Excellent interpersonal, communication, and negotiation skills, with experience engaging with all levels of leadership.
- Proven ability to manage multiple projects, prioritize tasks, and drive outcomes in a fast-paced, dynamic environment.
- Previous Facilitation Experience.
What to Expect as Part of MassMutual and the Team
- Regular meetings with Learning and Development Leaders
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-BC1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $78,000.00-$102,400.00
About Organization
Living mutual has always been at the core of our human existence, and it's the principle that's guided us since our founding in 1851. It's not a concept we invented, but one we champion for the simple reason that people take it for granted today.
While the world would have us strive for independence, the truth is when we depend on one another, we aren't just more secure - life is happier and more fulfilling. So as we celebrate our new identity, we're reminding everyone that who we are stays the same.
Learn more at: www.MassMutual.com