Learning and Development Manager

Seattle Colleges is looking to hire a Learning and Development Manager in our Human Resources department.

Salary Range for this position is $75,612/yr. to $104,416/yr. annually

Opportunity is open until filled; first review of materials will begin 10/14/2024.

Position Summary

Under the supervision of the Vice Chancellor of Human Resources, the Learning and Development Manager will be responsible for leading the creation and improvement of District employee training and development programs and supports the growth of college professional development opportunities and programs throughout the Seattle Colleges District (SCD). Responsibilities for employee development programs include the content creation and delivery for mandatory and developmental employee trainings, development and operation of performance management systems, creation, and management of leadership development programs, and directing ongoing employee professional development programs.

This position is full-time, working 40 hours per week, Monday through Friday, primarily 8am to 5pm. This position will work in a hybrid work modality with a mixture of on-site and remote work.

This position is governed by a collective bargaining agreement with representation by AFT-SPS.

About Us

We are a district of three distinct colleges: North Seattle College, Seattle Central College, and South Seattle College, and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

As a Seattle Colleges employee, you will gain access to a great benefits package including:

• Competitive Pay Rates 
• Promotional Opportunities 
• Great Medical, Dental, and Retirement plans 
• Paid Sick and Vacation Leave 
• Transportation benefits 
• Tuition Waivers
• PEBB Wellness Plan 
• Washington State Employee Assistance Programs (EAP)
• Union Membership

Seattle Colleges staff and faculty also enjoy professional development opportunities and enrichment experiences in areas of their choice, including committee, workgroup, and affinity group opportunities.

Application Procedures:

• Attached current Resume
• Attached cover letter addressing how your background intersects with the job
• Required application materials must be completed and submitted online

Notice to Applicants:
Please note that Seattle Colleges has moved to holding interviews virtually using video conference options such as Zoom or Teams. As such, if you are selected for an interview, please be prepared to hold your interview virtually.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

What you will be working on:

• Develop, update, and implement training procedures, manuals, guides, and course materials, such as handouts and visual materials.
• Assess training needs through surveys, round tables with new hires and established employees, and consultations with management.
• Collaborate with departmental leaders to assess training needs and develop customized training solutions.
• Design and deliver engaging training programs tailored to meet the needs of employees at various levels within the organization using a variety of instructional techniques and formats, such as self-directed or instructor lead training, role-plays, simulations, team exercises, group discussions, videos, gamification, and interactive lectures.
• Facilitate training with training managers (train the trainer (TTT), internal teams and external teams.
• Monitor, evaluate, and record the effectiveness of training interventions, providing reports and recommendations for continuous improvement.
• As relevant, manage internal project and learning management tools (e.g., create tickets, oversee user permissions in training portal, etc.)
• Track training requests from stakeholders.
• Manage the logistics of training programs, including scheduling, venue arrangements, and materials preparation. Maintain a training calendar with training specifics.
• Using data analytics (HR data, Help Desk contacts, Customer Satisfaction survey results), identify departments and teams experiencing challenges that can be remediated with training and develop and implement instructional materials and remediation plans.
• Direct employee training and development efforts including:
• Direct development and implementation of employee performance evaluation systems.
• Designs functionality and content (questions, competencies, etc.) of online performance evaluations.
• Collaborates with departments in need of team building exercises.
• Develops and maintains a library of training & professional development content.
• Creates tools for 30-day, 60-day, and 90-day follow-up checklists to be used by supervisors of new employees.
• Participate in the on-boarding process for new hires, working closely with stakeholders to ensure a smooth, welcoming experience for all employees.
• Maintain up-to-date knowledge of training trends, developments, and best practices.
• Assist in the management of the District training budget, ensuring cost-effective delivery of training programs.
• Work collaboratively across the district and lead (if directed) projects and initiatives in support of student success.

What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

• Demonstrated knowledge of and experience with curriculum development and adult learning theory.
• 3 or more years of experience in training and development, with a proven track record of designing and delivering effective training programs.
• Demonstrated experience in developing organization wide leadership development programming.
• Demonstrated excellent communication skills, both verbal and written.
• Demonstrated excellent interpersonal and group presentation and facilitation skills, with the ability to engage and inspire participants of diverse backgrounds and skill levels.
• Demonstrated strong organizational and project management skills, capable of managing multiple priorities in a fast-paced environment.
• Demonstrated strong analytical skills.
• Demonstrated ability to build trust and maintain credibility with employees and interested parties across a multi-campus college District community.
• Demonstrated experience working in a diverse and multi-cultural environment.

Physical Demands and Disability Accommodation

Persons with disabilities have the right to reasonable accommodation in all aspects of employment with Seattle Colleges. This includes, but is not limited to, recruitment, application, interviewing, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact Human Resources.

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment, receive and interpret data, and prepare various materials
• Ability to exchange information with supervisor, lead, co-workers, and students
• Ability to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion
• Work is performed primarily in office settings with frequent interruptions and encounters noises typical of these settings

Notice of Non-Discrimination Statement 

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of bullying behaviors, including cyberbullying.

Inquiries regarding compliance and/or grievance procedures may be directed to the Director of Compliance.

 Background Check Statement 

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. In addition to the background check, candidates will complete Sexual Misconduct Disclosure Form WA HB 2327 as required.

About Organization

Seattle Colleges, a multi-college district, serves more than 45,000 students each year in metropolitan Seattle and our surrounding communities at three comprehensive college campuses and at specialized training centers located throughout the city.

Our college campuses are:
• North Seattle College
• Seattle Central College
• South Seattle College

Our specialty centers are:
• Georgetown Campus
• Health Education Center
• NewHolly Learning Center
• Seattle Maritime Academy
• Wood Technology Center

Mission
As an open-access learning institution, Seattle Colleges prepares each student for success in life and work, fostering a diverse, engaged, and dynamic community.

Vision
Seattle Colleges is recognized as an exemplary learning institution that transforms lives, promotes equity, and enriches the community.

Values
• Accessibility
• Collaboration
• Diversity, Inclusion, and Equity
• Fiscal Sustainability
• Growth and Engagement
• Innovation
• Integrity