Learning and Development Manager

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

As a Learning and Development Manager, you will be a Human Resources strategic learning partner for the Shipboard leadership team. Conducting needs analysis, identify performance gaps and providing recommendations for learning solutions are key. You will lead and project manage the implementation of learning strategies, while facilitating sophisticated learning content to multiple audience members.

You will report to: Manager, Human Resources (shipboard)

Level: 2 ½ Stripes

Responsibilities:

• Liaise with each department’s training advocate to maintain quality, consistency and understanding of company core values and beliefs of all employee
• Handle Crew related issues promptly
• Collaborate with shore side Learning and Development professionals to maintain learning & development content/materials
• Partner with shore side Human Resources delivering company global programs and coordinate shipboard Human Resource initiatives

Basic Qualifications:

• Minimum of three years of experience working in training, facilitation, and/or training development
• Minimum of one year in a leadership or Operations position
• Outstanding presentation/facilitation, communication, consulting and organizational skills
• Solid understanding of Human Resources/Learning and Development concepts and practices
• Ability to assess training needs and develop strategic plan accordingly
• Ability to be flexible, self-motivated, balance multiple demands, and resolve issues quickly
• Strong digital literacy, including the Microsoft Office; knowledge of Fidelio and/or SAP a plus·
• Strong interpersonal skills and experience working with diverse groups
• Dedication to upholding the integrity and positive reputation of the HR department, while delivering outstanding client service

Additional Information:

This is a shipboard role

• Be ready for adventure in a career at sea and willing to live and work onboard one of our Disney Cruise Line vessels
• Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
• Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option

Your Responsibilities:

• Have a valid passport
• Complete a pre-employment medical
• Acquire a criminal background check

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

About Organization

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…