Description
About Company
Fullstack Academy is one of the nation’s longest running and most reputable tech bootcamp providers. Founded in 2012, Fullstack Academy offers immersive, live online bootcamps in Coding, Cybersecurity, Data Analytics, DevOps, AI & Machine Learning, Cloud Computing, and Product Management. Fullstack Academy also offers the Grace Hopper Program, an immersive web development training program for women and non-binary students, in addition to partnerships with leading universities, organizations, and government agencies nationwide. We’ve helped over 10,000 graduates build fulfilling tech careers at companies like Google, Facebook, Amazon, Fortune 100 firms, and more. Fullstack Academy is headquartered in New York City but operates as a remote company with staff members located all around the nation. As a team, we work to consistently improve the student experience while trusting each other to do the right thing. United under the common cause of skilling and empowering the next generation of tech professionals, we aim to grow an innovative, respectful, and collaborative work environment to help our team thrive.
About The Role
As a Learner Experience Manager, you are the frontline champion for learners and the instructional team. Reporting to the Sr. Manager of Academics and Learner Success, you will drive high learner satisfaction (NPS, CSAT), instructor performance, and strong learner graduation rates. You will collaborate with cross-functional teams to support all academic operations while ensuring positive and transformative learning experiences at the individual cohort level. You will drive outcomes and motivate the learners to achieve competence, confidence, and career readiness. The role is supported by the larger academic and curriculum teams to ensure an exceptional experience for each learner and instructional team member. This role is full-time and remote.
Please note: the ability to flex hours and work an evening “second shift” is critical to support our part-time evening bootcamps and will be an expectation of the person in this role. Current shift expectation is Mon-Fri 3pm – 12am EST, 12pm – 9pm PST, subject to change.
Responsibilities
Requirements
Qualifications
Colorado Equal Pay For Equal Work Act disclosure:
The expected compensation for this role for candidates is $50,000-$70,000 per year, plus benefits, for candidates who fulfill the qualifications for the role. Candidates whose qualifications are above those listed encouraged to apply as well. All final offers to candidates will be based on that candidate’s unique experience and skillset, and not all candidates will qualify for the top of the salary range.
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