Campaign Enablement Services Academy team is looking for an experienced Instructional Designer to develop engaging learning solutions for our different audience types and different levels.
In this position, you will be creating and improving learning products developed for different roles in CES. The solutions you create will enable improved experience, shorten lead times to proficiency, Accuracy, Average Handling Time and also arouse interest in learning. This includes performing needs assessments to identify learning objectives with business stakeholders, designing, testing, and rapidly iterating instructional content for varied audience, and developing knowledge and performance observation assessments to evaluate the effectiveness of training. You must be used to dealing with tight deadlines and multiple stakeholders, and have a proactive approach to problem solving.
Key job responsibilities
A day in the life
You’ll be asked to create instructional design storyboards, lead projects, and engage with key stakeholders throughout the network in Campaign Enablement Service. This team is incredibly collaborative, fun, and focused on doing great work while learning and growing.
About the team
CES Academy, is a passionate team creating and implementing the best practices in onboarding structured learning approach. We as a team work closely with the stakeholders, understand the training needs of the business and provide learning solutions. We focus on brining in the quality and training effectiveness. You will be part of this team adding value by introducing the CES audience on self learning.
Basic Qualifications
Preferred Qualifications
About Organization
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.