Instructional Designer

About JPA Health

JPA Health is a fully integrated marketing, communications and medical communications agency for clients ranging from emerging biotech to established pharmaceutical companies and public health organizations. We work exclusively within the health sector. We share our clients’ commitment to making people healthier. In fact, some might say we are obsessed with improving and protecting lives. Check out our sizzle reel!

The Role

BioCentric Inc, a JPA Health Company, is currently searching for an Instructional Designer to advise and collaborate with team members and client stakeholders to shape learning strategy, conduct research, and ensure creation and delivery of high-quality, engaging learning solutions.   

This is a hybrid position with the ability to work from any of our JPA Health offices.  

The Responsibilities

• Design and develop creative and effective blended, digital, and mobile learning experiences, including understanding client needs and challenges, designing innovative and effective programs, and implementing solutions successfully. 
• Advise and collaborate with team members across the lifecycle of a digital solution for clients (proposal, needs analysis, instructional approach, development, and assessment of outcomes and effectiveness of learning). 
• Learning Experience/Instructional Design and Development:
  • Ensure that programs employ innovative and comprehensive measures to assess learner needs and success of learning solutions 
  • Assess client needs and design innovative solutions that integrate technology to enhance learning and fill critical skill gaps to improve business outcomes in an efficient and cost-effective manner 
  • Consider and apply instructional design principles to work (Modern Learning Concepts, Adult Learning Principles, Bloom’s Taxonomy, etc.) 
  • Develop interactive and engaging on-demand and instructor-led blended learning programs (synchronous and asynchronous) in various formats and media 
  • Design and develop learning support tools in digital and multimedia formats (e.g., storyboards, PPT decks, facilitator guides, participant guides, quick-reference guides, and job aids) 
  • Translate complex information into understandable and engaging communications and learning solutions 
  • Ensure programs delivered meet project, account, and client objectives and timelines 
• Managing Client Relationships 
  • Engage with and advise team members with project management, account management, and solutions development 
  • Maintain, nurture, and grow established client relationships through:
    • Prompt, professional, and continuous communication 
    • Fulfilling client objectives 
    • Meeting timelines 
    • Leveraging past successes 
    • Making strategic recommendations based on client needs 

About You

Our ideal candidate must have:

• Bachelor’s Degree with at least 5 years of experience in instructional / learning experience design  
• Healthcare or Pharma experience is required  
• Experience with E-Learning products such Articulate 360 (RISE and Storyline)  
• Knowledge of Microsoft suite of products  
• Familiarity with LMS  
• Ability and willingness to travel domestically and internationally 

We would be thrilled if you also have:

• Master’s Degree a plus 
• Knowledge of game-based tools a plus  
• Graphic design experience a plus  

What Makes Us Different

JPA Health offers you the opportunity to work with purpose as you achieve extraordinary results for our clients. You will elevate your career in an environment that thrives at the intersection of wellness, connection, and compassion. Our mission to help people live healthier lives begins with you.

Our approach prioritizes compassion to ensure you and your family flourish. We promote flexibility with adaptable work arrangements for a balanced personal and professional life. Our Collaboration Days are designed to strengthen relationships and enhance well-being. Respect, inclusion, camaraderie, and connection – this is the heart of our agency’s ethos. We elevate each other. We work collaboratively. And we push ourselves to think bigger.

In addition, JPA Health offers:

• Paid time off when you need it most – 20+ days PTO, holidays, PTO buy/sell back program, Sabbatical, bereavement, parental leave, civic duty, and volunteer time.
• Unlimited access to LinkedIn Learning, internal webinars through JPA’s Elevate Institute, tuition reimbursement, paid professional development, and paid learning and development time.
• An impressive and comprehensive benefits package that supports you and your family’s physical, mental and financial well-being.
• Competitive pay and opportunities to advance. The anticipated starting pay for this role is between $85,000 and $95,000 annually for the Greater Philadelphia area and $95,000 to $105,000 for all other US office locations, and is based on a variety of factors including but not limited to experience, qualifications, and location. You may also be eligible for performance-based bonuses. We review compensation annually and evaluate readiness for promotions every quarter.

At JPA Health, we are committed to fostering a culture of Diversity, Equity, and Inclusion (DEI). We believe that our strength lies in the diversity of our team, and we strive to create an environment where every individual feels valued, respected, and heard. We are dedicated to promoting equity in all aspects of our work, ensuring that all employees have equal access to opportunities and resources. We are inclusive, welcoming individuals of all races, genders, sexual orientations, religions, national origins, disabilities, and ages. Our commitment to DEI extends beyond our organization, influencing the work we do and the partnerships we build. We believe that by embracing DEI, we can drive innovation, enhance our services, and contribute to a healthier society.

We are proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require an accommodation in order to apply for a position with JPA Health, please contact us for assistance at Recruiting@jpa.com.