Instructional Designer

Title: Instructional Designer

Compensation Range: $84,500 – $99,500
Location: Louisville, KY

Purpose of the Job:

Responsible for needs analysis, design, development, and evaluation of training in a variety of modalities, including: online, virtual instructor-led or in-person learning, including leader materials, simulations, paper-based training materials, engagement components, workshops, assessments) to support various KFC-US product, people development, process or system initiatives.

Must have the ability to drive a focus on building people capability through innovative and creative training solutions, and gain alignment with Cross-Functional partners.

What You’ll Be Cooking Up:

Project Management (25%)

• Gain alignment with cross-functional partners and key stakeholders to influence training strategy.
• Set timelines and work with cross-functional partners to meet key deliverables.
• Manage multiple-moving parts of projects as needed.
• Create and manage full-cycle training project plans incorporating the ADDIE model, including tracking and recognizing key milestones, managing training budget and costs, etc.
• Ensure deliverables are on time, on budget, and meet expectations.
• Partner with outside vendors to deliver projects that meet expectations on time and within cost

Design/Develop Training Solutions (65%)

• Leverage ADDIE model to deliver large-scale learning designs.
• Own the design and development of full-cycle training programs, tools, and resources, applying various scalable approaches (paper-based, eLearning, instruction, short-form videos, micro-learning, gamification, etc.) that best support the learners’ needs and business needs.
• Leverage storytelling techniques to captivate learners, simplify complex concepts, and enhance comprehension and retention in instructional content.
• Influence and gain alignment from all cross-functional partners and their respective leadership to ensure they have reviewed and approved content.
• Design and develop innovative solutions that use a variety of technology tools and that may launch from the Learning Management System.
• Lead the creation, deployment, and continuous improvement of training programs to support the KFC system.
• Manage existing role-based curriculum and components and update as needed.
• Consult with cross functional partners to evaluate their training solutions, and provide expert knowledge that will elevate the effectiveness of those solutions.
• Problem-solve current business issues and creatively identify learning solutions to positively impact business need.

Build Know How (10%)

• Serve as instructional design expert on project who challenges the status quo by offering creative solutions.
• Clarify and align on the learning objectives for each project and link to performance.
• Educate cross-functional partners on the roles and accountabilities of training.
• Continually look for ways to improve training design to increase training efficiency and produce top business results.
• Stay up to date on learning industry trends and innovations.
• Curious mind-set with a passion for our restaurants.

Evaluate Effectiveness of Training Initiatives (5%)

• Measure, monitor and improve the efficiency and effectiveness of training delivery processes.
• Determine, implement, and evaluate data collected on training effectiveness, including from LRS.

The Ingredients You’ll Need:

• Bachelor’s degree (Instructional Design, Adult Learning, Communications, or similar degree).
• Years of Experience – 2-3 years of experience in a related training role.
• Understanding the practical application of ADDIE model and adult learning theories and principles.
• Well versed in learning developer software programs and similar programs used to develop content.
• Experience in full scale learning curriculum design and execution at various levels of an organization.
• Demonstrate the ability to effectively navigate ambiguity by adapting to changing priorities, making informed decisions with limited information, and maintaining progress on projects despite uncertainty.
• Proficient in utilizing and managing Content Management Systems (CMS) to organize, update, and deliver instructional content.
• Ability to perform in a fast-paced environment.
• Strategic, forward-thinking, and creative with high standards.
• Desire to continuously learn and innovate.
• Well-organized and self-directed individual with strong project management skills and a team player.
• Strong analytical capabilities with good judgment and strong operational focus.
• Excellent verbal and written communication skills with the ability to make successful presentations to individuals/groups at all levels within the organization.
• Ability to influence various partners, including teammates, cross-functional partners, and other stakeholders.
• Strong follow-up skills and ability to hold accountability at all levels of the organization.
• Strong problem-solving capability – to analyze issues and use creativity to identify resolutions.

Perks of the Job:

• Competitive salary and benefits package.
• Opportunity to innovate within a global brand and make a significant impact.
• Collaborative, fast-paced work environment with a focus on professional growth and development.

KFC Corporation, based in Louisville, Kentucky, is one of the few brands in America that can boast about having a rich, 60-year history of success and innovation. In fact, KFC is the world’s most popular chicken restaurant chain and a division of Yum! Brands, the world’s largest restaurant company.

Yum! Brands, Inc., based in Louisville, Kentucky, has over 45,000 restaurants in more than 135 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index. The company’s restaurant brands – KFC, Pizza Hut and Taco Bell – are global leaders of the chicken, pizza and Mexican-style food categories.

More important than our size is our commitment to breakthrough innovation and the success of our employees. We’re proud of the unique culture we’ve built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background.

About Organization

We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 28,000 restaurants in 150 countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair.

At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world.