Instructional Designer

Are you ready to make an impact?

What You’ll Do:

We are seeking a skilled and dedicated Instructional Designer to join our team. In this role, you will be responsible for creating and maintaining processes with relevant department leaders and stakeholders across the organization to inform and influence training needs. You will build and sustain relationships to ensure training initiatives are aligned with organizational goals.

Your innovative approach will enhance learning solutions, enable employees, and increase their efficiency and effectiveness Utilizing eLearning authoring tools like Articulate 360, Synthesia, Adobe Creative Cloud, you will create prototypes, storyboards, scripts, course content, simulations, scenarios, and assessments, with always having KPIs as the driving force of your efforts.

Partnering with LMS Administrators and Training and Development leaders, you will ensure seamless delivery and integration of content. Additionally, you will establish best practices for eLearning development, including the creation of design templates and identifying opportunities to streamline production processes.

The Schedule:

This is a 100% in office role, based in our Miami headquarters.

What We Are Looking For:

You are a problem solver, a team player, and output-oriented individual with a passion for technical training and team collaboration.

Essential Duties and Responsibilities:

• Create and maintain processes with relevant stakeholders to inform and influence partner training needs
• Collaborate/consult with Subject Matter Experts to identify key knowledge, skills, and abilities associated with learning objectives
• Identify appropriate instructional strategies to efficiently meet project goals
• Innovate and improve upon learning solutions to increase the efficiency and effectiveness of learning design and delivery
• Create documentation that communicates learning objectives, content structure, assessment measures, and learning impact
• Create guidance documents, prototypes, storyboards, scripts, course content, simulations, scenarios, assessments, etc. for learning solutions
• Build learning materials using eLearning authoring tools, such as Articulate Storyline, Rise360, and related creative applications.
• Partner with the LMS Administrators to deliver and embed content
• Establish best practices surrounding eLearning development, including creating design templates and identifying opportunities to streamline the production process

What You’ll Bring:

• Undergraduate degree in Instructional Design, Education, Educational Technology, or a related field of study
• Minimum 2 years’ experience in the application of adult learning theory, instructional design, and online learning product development; preference for experience with both Articulate Storyline and Techsmith Camtasia
• Moderate to high technical aptitude and a passion for technology. Ability to sufficiently learn and understand technical products and concepts required to communicate and work with technical subject matter experts (SMEs)
• Experience working in Learning Management Systems (LMS)
• Excellent consulting, problem solving, and analytical skills with a detail orientation
• Experience in project management, with the ability to work on several projects one at a time, prioritize and organize tasks, and meet deadlines in a fast-paced environment
• Must demonstrate outstanding judgment and mature business skills with the ability to establish a strong rapport with staff at all levels within the organization
• Proficiency using standard Microsoft Office software such as word processing, spreadsheet, and presentation software.

About Organization

Kaseya is the leading global provider of AI-powered cybersecurity and IT management software. Through its customer-centric approach and renowned support, Kaseya delivers best-in-breed technologies that empower organizations to seamlessly manage IT infrastructure, secure networks, backup critical data, manage service operations and grow their businesses. Kaseya offers a broad array of IT management solutions from industry-leading providers: audIT, ConnectBooster, Datto, Graphus, ID Agent, IT Glue, Kaseya, RapidFire Tools, RocketCyber, Secure Payments, Spanning Cloud Apps, TruMethods, Unitrends and Vonahi. These innovative solutions fuel Kaseya’s IT Complete platform, which addresses the challenges of multifunctional IT professionals. IT Complete empowers them to centrally command hardware, software, security, data, compliance, operations and more from within a comprehensive, integrated, intelligent (AI utilization-optimized), and affordable platform. Headquartered in Miami, Florida, Kaseya is privately held with a global presence in more than a dozen countries.