Instructional Design Associate
Who We Are
Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a “customer first” mentality and a true, employee-centric work environment.
At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we’re aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we’re ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, “yes.” We do the same and more for our teams. In fact, VEG is one of this year’s nominees for INC Magazine’s Best Places to Work!
What We’re Looking For
Are you ready to join the coolest Learning and Development Team in the town of White Plains, NY? We’re on the lookout for an ultra creative Instructional Design Associate to bring their A-game to our dynamic crew. If you’re passionate about Content Creation and Instructional Design, can thrive in a fast-paced environment, and tend to think outside the box, we want to hear from you. We’re on a mission to take learning materials to new heights. If you’re bursting with fresh ideas and itching to break the mold of traditional job aids and video tutorials, then we want you on our team. This role requires a forward-thinking mindset, exceptional analytical skills, and the ability to see the big picture amidst complexity. Let’s shake things up and make learning an unforgettable experience together.
Responsibilities:
- Create eLearning Experiences to transform training at VEG
- Help to manage LMS and improve its UX for the organization (Cornerstone)
- Collaborate with SMEs to identify training needs
- Manage projects through its full cycle
- Comfortably switch between high-level analytical projects and detailed, routine tasks
- Apply research-based instructional design approaches and adult learning theories to all trainings (ADDIE, Mayer’s Principles of Multimedia, Microlearning, Merrill’s Principles of Instruction, Bloom’s Taxonomy etc.)
Who You Are
- Ability to work at company headquarters (White Plains, NY) following our in-office guidelines (currently M/T/Th in-person)
- Experience in instructional design, training & development, or related field, such as Education, HR, Marketing (preferred)
- BA or MA degree in Instructional Design, Education, Marketing or a related field (preferred)
- Strong knowledge of instructional design principles, eLearning technologies, and adult learning theories.
- Experience with learning management systems (Cornerstone).
- Excellent proficiency in written and spoken English with demonstrated ability to translate technical information into clear, concise language.
- The ability to effectively communicate via email and comprehend written instructions.
- The ability to own your projects, their deployment, and outcomes.
- Expertise in Articulate 360 (including Storyline and Rise) and H5P (preferred)
Benefits
- Pay Range: $75.000-87,500 salary per year
- Medical, Dental and Vision benefits beginning day 1 of employment!
- 401K with company match.
- 10 weeks of parental leave with 100% pay.
- Unlimited PTO.
- Company laptop and a monthly cell phone reimbursement.
- Casual office attire, dog friendly, and a kitchen full of snacks and beverages!
- Opportunity to grow and so much more!
VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You’ve found the equal opportunity employer you are looking for. We can’t wait to meet you!
About Organization
Veterinary Emergency Group, VEG, takes a radically different approach to veterinary emergency medicine. We’ve transformed the ER experience so it works for people and their pets, from our fully open and immersive hospital environment, to our emergency-focused team, to our customer-centered approach to care.
Come to our hospitals and you’ll see how we’re different: patients see a doctor right away, even before filling out paperwork; our open plan hospitals ensure that customers feel connected to their pets’ care; and owners can stay with their pets through all stages of treatment. We also find a way to say YES. A customer wants to stay overnight with their pet? YES! A worried owner wants to watch their pet’s surgery? Absolutely! We also say yes through our philanthropy, VEG Cares, which makes life-saving care possible for pets in need in our local VEG communities. Through donations from families, fundraisers, and partners, VEG doctors and nurses are empowered to make the best decision possible about each patient’s care and say yes to treatment that could save their lives.
Not only have we revolutionized the veterinary emergency experience for people and their pets, but we’ve also transformed it for everyone who works here—our VEGgies! Since we handle every kind of pet emergency, from vomiting to complex surgeries, our VEGgies have the opportunity to treat many different types of cases. And since our hospitals are open, customers can hear every patient assessment and diagnosis, see how we care for each patient, and watch every heroic act as it happens. Working here is more than a job—it’s a long-term fulfilling career where you feel supported, both at VEG and in your life outside of work.
At our 40+ locations nationwide—and growing—we’re there if you want to build a fulfilling career in veterinary emergency medicine, and above all, we’re here to help people and their pets when they need it most.