This position is a member of the Teaching & Learning Technologies (TLT) unit within KUMC Information Technology Services (KITS) and works closely with the TLT Faculty Support team to develop and manage electronic educational content and to provide day-to-day technical guidance and support for the systems that deliver this content.

Job Description

Key Roles and Responsibilities

Work with the Assistant Director for Online Learning and Senior Instructional Designers to develop, manage and support electronic educational content in a variety of systems: Blackboard Learn, Panopto, ExamSoft, Blackboard TDM, and Respondus among others.
Provide day-to-day guidance, support and troubleshooting for the various teaching and learning technologies used by the university.
Support faculty and students in the effective use of web conferencing (Zoom, Microsoft Teams) for teaching and learning.
Collaborate with the Assistant Director of Online Learning and Senior Instructional Designers to develop and implement successful instructional design processes.
Assist the Senior Instructional Designers with upkeep of Blackboard Learn and TDM courses.
Serve as a member of the Faculty Support team in TLT. Support and participate in cross-training efforts to maximize unit efficiency and provide coverage of services during peak loads and absences.
Provide training to faculty through workshops, webinars, video tutorials, etc. covering topics related to online learning, course design, and the effective use of technology in instruction.
Collaborate with staff across TLT as well as with faculty and academic/technical support staff in other university departments.
Remain current on education and technology news, developments, and tools.
Perform other TLT tasks as assigned.

Work Environment

Work is normally performed in a typical interior work environment which does not usually subject the employee to any unpleasant elements.

Required Qualifications

Education: Bachelor’s degree in educational technology, education, instructional design, curriculum and instruction, or related field. A combination of education and relevant work experience may be substituted for a Bachelor’s degree on a year-for-year basis.

Work Experience: Strong communication as evidenced by application materials.

Preferred Qualifications

Education: Master’s degree in educational technology, education, instructional design, curriculum and instruction, or related field.

Work Experience

One or more years of experience as an instructional designer including work that demonstrates the application of instructional design principles and learning theory.
Experience supporting faculty, staff, and students, preferably in a higher education setting.
Ability to develop accessible online content using a variety of development tools (i.e., Microsoft Office, HTML, Adobe Creative Cloud, Camtasia, Raptivity, Panopto, AR/VR, etc.)
At least one year of experience directly supporting content in an online learning management system (i.e., Blackboard, Canvas, D2L, Moodle, etc.)
At least one year experience supporting users of web conferencing technologies (i.e. Zoom, Microsoft Teams, Blackboard Collaborate Ultra, etc.)
Experience training others in the effective use of technology.

Skills

Ability to learn new technologies quickly and meet department deadlines
Interpersonal, and problem-solving skills
Ability to work in a professional and collaborative team environment.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice.

Required Documents

Resume
Cover Letter

Comprehensive Benefits Package

Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus ten paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available. https://www.kumc.edu/human-resources/benefits.html

Employee Type

Regular

Time Type

Full time

Rate Type

Hourly

Compensation Statement

The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above.

Pay Range

$26.13 – $39.20

Minimum

$26.13

Midpoint

$32.67

Maximum

$39.20

About Organization

The University of Kansas Medical Center strives to educate exceptional health care professionals through a full range of undergraduate, graduate, professional, postdoctoral and continuing education programs. We operate three schools:
-The School of Health Professions, based in Kansas City
-The School of Medicine, with campuses in Kansas City, Salina and Wichita
-The School of Nursing, with campuses in Kansas City and Salina
KU Medical Center is also home to world-class research programs that advance the health sciences and attract national recognition. We build partnerships throughout the state to find new ways to improve the lives of Kansans. Our community-based efforts extend across the country and around the world.

Apply Now

eLearning Support Specialist

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