E-Learning Support Specialist
Join us at Orbis Education and begin a career in helping Nursing students succeed!
The E-Learning Support Specialist I manages the daily support for the partner learning management system and exam platforms. Tasks performed will be based on the needs of the group of accounts to which they are assigned. This is a remote position.
What you will do:
- Resolve and respond to tickets submitted by faculty and students.
- Prepare, maintain, and troubleshoot issues for exams.
- Prepare, maintain, and troubleshoot issues for courses within the LMS.
- Complete course audits.
- Attend and conduct student and faculty orientations, including office hours for online orientations.
- Other duties as assigned.
What you will have:
- Bachelor’s degree or equivalent industry experience of 1-3 years
- Comfort in a support role with high attention to detail
- Technologically independent and able to work as part of a virtual team
- Strong organization and communication skills
- Experience with Learning Management Systems (LMS)
- Must successfully pass a background check.
- Equipment used- MS Office Suite, Zoho Ticketing System, Learning Management Systems, such as Canvas, Blackboard, and Sakai. Exam Platforms, such as ChiTester and ExamSoft, SmartSheet, Zoom, Box
What we’ll offer in return:
- A career where your work genuinely makes a difference
- A stable income with a good salary
- Extensive training with team and management support
- Structured professional development plans and opportunities
- Outstanding benefits and work perks
- Collaborative and supportive team environment. …and more!
About Organization
Orbis Education Services, LLC develops, markets and manages healthcare education solutions that result in outstanding student outcomes and help alleviate workforce shortages for hospitals and healthcare systems.
Founded in 2003, the Carmel, Indiana-based company forms strategic partnerships with academic institutions and healthcare systems to enable the delivery of high-quality, clinically intensive nursing, occupational therapy and other healthcare education programs. The company provides course development, site management, program marketing and enrollment, and student support.