Director, Learning Delivery & Operations
Want to help people learn the newest ways of working and getting things done?
The Director of Learning Delivery and Operations will ensure the successful delivery of PMI’s many varied learning products to market. This role will oversee the digital delivery of courses and learning tools, the physical delivery of books and live events, and the translation of core materials to new global audiences. Key responsibilities include establishing quality assurance and maintenance standards across products, as well as leading a team of specialists with varied expertise in quality assurance, digital product management, printing and fulfillment, inventory management and digital product maintenance, and translation and localization. The Director and team will also support critical activities that directly inform all other aspects of the Learning team’s work, including analytics and data tracking on product engagement, gathering diverse community feedback, and maintaining consistent, structured protocols for productivity tracking and project management.
What You’ll Bring To The Role
- 1 0+ years of experience in operations management, digital education, or print publications… and a strong willingness to learn about the other two (required).
- Advanced degree in business, project management, or operations preferred.
- Proven experience in managing the operational aspects of learning delivery for large-scale programs.
- Strong project management skills, with the ability to manage complex logistics and multiple stakeholders.
- Experience managing teams and external vendors in a fast-paced environment.
- Excellent communication and collaboration skills.
- Strong attention to detail and a commitment to quality.
- Commitment to equitable leadership and team practices, including transparency, modeling vulnerability, encouraging dissent, interrupting group think, advocating for radical inclusion, and employing active listening
- Occasional domestic and international travel may be required for internal team or leadership meetings, or for external events, including representing the practices and principles of the learning team to the PMI community and peers in the edtech, translation, or publishing spaces.
What You Can Expect From Us
We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you..
Join Us And You’ll Get
- an excellent total package, with compensation and benefits based upon your geographic location.
- skill development opportunities, to help you grow now and into the future.
- access to a global network, to enrich your professional experience.
- flexible options to help balance work time and your time
- award and bonus opportunities.
The salary offer will be based on several factors, including the candidate’s demonstrated skills, qualifications and relevant experience.
Let’s help make the world work better for everyone. Apply today!
Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. As a government contractor, Company Name is subject to Executive Order 11246, the Rehabilitation Act of 1973 (Section 503), and the Vietnam Era Veterans Readjustment Act of 1974 (VEVRAA), all as amended, which require government contractors to ensure nondiscrimination in employment and to take affirmative action to employ and advance in employment qualified persons without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
About Organization
We’re Project Management Institute. You can call us PMI. We’re the world’s leading professional organization for project, program, and portfolio management.
We support current project professionals, aspiring project professionals, and anyone with projects to tackle. Many know us for the PMP® certification, but there's so much more to explore. Since 1969, we’ve been providing top-notch knowledge, resources, and networking opportunities. Connect with our incredible global community and see how PMI can light your path to project success.
Join us as we elevate our world—one project at a time.