Administrator II, Learning Management System

Class Description

Responsible for the management of the CCBC LMS.  Supports the Academic Schools and faculty in the use of the LMS and related applications to promote student engagement and success.

Minimum Requirements

Bachelor’s degree required, degree in education technology, instructional technology, instructional design, computer science, information systems or related field. (5) Five years of full-time experience in the management of a learning management system (LMS), Brightspace preferred.  Experience with project management required. Project management certifications preferred. Experience with data analysis required. Experience working in higher education, preferred.

Compensation within the posted range is determined by a candidate’s education level and/or years of experience in the field.  Generally, employees are hired in the lower third of the scale.

For Best Consideration Please Apply By: June 6, 2024

Class Specific Essential Duties

• Provide leadership and/or support to assigned College division and/or function.

• Remain knowledgeable about the College, its structure, culture, policies, and practices.
• Serve as point of contact for internal and external organizations.
• Prepare and analyze reports, as requested.
• Serve as an advocate for the College and its students, as required.
• Serve as liaison between College departments, faculty and/or staff, as required.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Position Specific Essential Duties

• Develop, implement and oversee projects related to any aspect of the college’s Learning Management System.
• Oversee day-to-day operations of LMS(s), including troubleshooting and maintenance. May require off-site activities as defined by supervisor.
• Serve as escalated contact for support issues, including interactions with LMS(s) and related supported services. May require off-site activities as defined by supervisor.
• Provide ongoing data reports on all aspects of the LMS.
• Assist in managing LMS standards, policies, and procedures.
• Responsible for expanding and integrating LMS options with additional components (LTI’s and 3rd party tools)
• Coordinate with LMS support teams, CCBC Applications Development staff and Systems Engineering staff in the maintenance and upgrading processes for LMS(s).
• Maintain knowledge and information of products, developments and trends in LMS(s) and related software.
• Deliver training programs on the current LMS(s) and related applications.
• Coordinate usage of LMS(s) across the college community.
• Be “on-call” to respond to emergency situations outside of normal working hours as defined by supervisor.
• Provide high quality customer service.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

About Organization

Welcome to CCBC. Come see what you can be!

For more than six decades, CCBC has enabled individuals to earn degrees, build careers and improve their lives with high-quality, accessible and affordable education.

CCBC offers the region’s most expansive selection of degree, certificate and workplace certification programs that prepare students for transfer, job entry and career advancement in local job growth industries such as business, education, health care, information technology, cybersecurity, construction and transportation.

Each year, nearly 63,000 students enroll at the college’s main campuses, extension centers and online, while some 3 million enjoy the college’s performing arts, galleries, planetarium and athletic facilities. CCBC graduates take advantage of tremendous tuition savings and guaranteed transfer to University of Maryland system schools, while graduates of the CCBC Honors program move on to many of the nation’s most selective colleges and universities, often on scholarship.