University Job Title

Training Specialist II

Bargaining Unit

None – Not included in the union (Yale Union Group)

Time Type

Full time

Duration Type

Regular

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (24)

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Human Resources

Total # of hours to be worked:

37.5

Work Week

Standard (M-F equal number of hours per day)

Work Location

Central Campus

Worksite Address

221 Whitney Avenue

New Haven, CT 06511

Work Model

Hybrid

Position Focus

Under the direction of the Associate Director of Learning and Development Operations, the Learning and Development Training Specialist provides training expertise to recommend strategy, program coordination, design, logistics management and support for Yale University’s Federated Learning Model, which includes support for Central Learning and Development in Human Resources. This individual implements the training strategy, creates plans, outlines and materials to deliver training that supports Central Learning & Development. They understand institutional needs, the impacts of projects and executes tasks to deliver effective training/learning for Yale University. They may conduct research on professional and academic organizations to identify training and development best practices for program development. And therefore, will analyze data and provide recommendations for future actions.

Essential Duties

• Drawing upon direct experience with training strategy, planning and execution:
• Conduct the training needs analysis .
• Create Training Plan – identify the training material inventory and delivery methods
• Create training outlines and modules
• Produce training materials using Word, PowerPoint, Captivate and other appropriate training technologies and tools
• Relate to previous and new method of accomplishing tasks by quickly understanding system vocabulary, business process and content
• Using requirements, test cases, and proof of concept information, partner with SME to identify content for training materials
• Identify and use the appropriate delivery style for the audiences with varying degrees of knowledge and capabilities
• Ensure the learning environment supports the learning needs
• Create scenarios for exercise based training
• Prepare tests for module review or to assess learner’s knowledge
• Prepare the learning environment
• Pilot training to project team for feedback and modification of training material and delivery
• Evaluate the effectiveness of training programs and learning outcomes by creating, delivering and analyzing surveys
• Coordinate and deliver support in a variety of venues including, clinics, one-on-on coaching and phone support
• Transition project based training to methods to on-going training for new employees
• Perform other related duties as required.

Required Education And Experience

Bachelor’s Degree in Industrial/Organizational Psychology, Organization Development, or related field and a minimum of four years of related experience.

Required Skill/Ability 1

Excellent written and interpersonal skills.

Required Skill/Ability 2

Knowledge and experience utilizing Software such as Captivate or Articulate to produce digital training materials in general as well as SCORM files of eLearning content.

Required Skill/Ability 3

Expertise in developing and creating digital content.

Required Skill/Ability 4

Demonstrated ability working with SMEs (subject matter experts) to create training materials for a diverse audience.

Required Skill/Ability 5

Extensive experience with all Microsoft Office, Teams and Online Learning platforms. Knowledge and experience utilizing Workday Learning Preferred or related Learning Management Software.

Drug Screen

No

Health Screening

No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit “Learn about background checks” under the Applicant Support Resources section of Careers on the It’s Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus

About Organization

For more than 300 years, Yale University has inspired the minds that inspire the world. Based in New Haven, Connecticut, Yale brings people and ideas together for positive impact around the globe. A research university that focuses on students and encourages learning as an essential way of life, Yale is a place for connection, creativity, and innovation among cultures and across disciplines.