Mercalis is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Backed by proven industry expertise and results-driven technology, Mercalis helps navigate the complex life sciences marketplace by providing commercialization solutions to accelerate value and enhance patient lives.
Mercalis fosters a culture that encourages individuality and provides opportunities for creativity, growth, and success while fostering a team environment. We are a diversity-driven organization with an inclusive approach to delivering patient-centric solutions that eliminate barriers for patients and increase their access to life-altering medications.
The Training Specialist position is responsible for helping our new hires gain the skills and acumen needed to succeed in their new positions. They will facilitate refresher and skills training to ensure current employees excel in their current jobs. Using adult learning principles, the Training Specialist will develop instructional materials and deliver training programs for the Mercalis team. The position will modify instructional materials in response to evaluations from learners and organizational changes. This is a role that will interact with individuals from multiple departments and will play a large part in helping build the Learning and Development function.
Responsibilities
- Design and develop training materials for new programs and/or maintenance of existing training materials (e.g., Instructor-Led training and/or eLearning materials, job aids, activities, and Desk Drops)
- Lead new hire training sessions covering specified areas such as using computers and software/platforms, new hire classes, and refresher and/or upgrade training
- Deliver compliance training for new hires before actively supporting any assigned program
- Measure trainee progress to evaluate the effectiveness of training and determine readiness for the trainee to perform in their role
- Document areas of concern for all trainees and review results with Program Leadership and TEK System, if applicable
- Confers with Program Leadership to maintain awareness of changes in policies, procedures, regulations, and technologies
- Update the SharePoint to ensure it holds the most up-to-date information, is grammatically correct, and is user-friendly
- Maintain and manage a positive learning environment in all training settings
- On-time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
- Ensure all SOPs are followed with consistency
- Conducts miscellaneous tasks or projects as assigned
Qualifications
- College Degree in Communication or Education or a related field and/or equivalent experience in training
- Experience designing training materials and delivering training in a corporate setting
- Experience managing and facilitating meetings with key stakeholders
- Excellent interpersonal skills, including the ability to quickly develop strong working relationships with others
- Excellent communication skills, both verbal and written
- Ability to work in a fast-paced, ever-changing environment
- Proven ability to mentor others to ensure their success
Preferred Qualifications
- Degree in related discipline: Instructional Design, Organizational Psychology, Adult Education, etc.
- At least 2 years of experience working in the pharmaceutical industry and at least 1 year of training experience
Why work for Mercalis?
- Our Mission is rewarding and fulfilling (Patient Access to Life-Saving/Improving/Extending Medications/Treatments)
- We employ the best Talent and Tools from the Patient Access Industry (We are the Industry Leader)
- We monitor the market to ensure we offer competitive salaries and benefits.
- 401K w/ 5% matching; day-1 vestment period
- 15 days PTO
- 7 Holidays + 2 Floating Days
- Health/Dental/Vision/Life; Coverage Day-1
- Gym Reimbursement
- Volunteer Hours
- This is not an exhaustive list of benefits.
- Benefits are subject to change.
- Some positions require onsite presence and/or structured hours/shifts.
About Organization
Mercalis is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. The company partners closely with its clients to deliver an end-to-end spectrum of commercial capabilities that work together seamlessly and flexibly. Backed by proven industry expertise and results-driven technology, Mercalis provides the data and strategic insights, patient support services, and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Above all, Mercalis helps navigate the complex life sciences marketplace to accelerate value and enhance patient lives. Founded in 2000, Mercalis provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina. For more information about Mercalis, please visit www.mercalis.com.
