About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple…to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

LMS Administrator

Business Title: Training Development Specialist

We are seeking an experienced Learning Management System (LMS) Administrator, having expertise with ADP and who will be responsible for designing, implementing, and managing learning programs using our Learning Management System (LMS) to include internal and external learning assets, live or virtual instructor-led courses, webcasts, web-based content, event planning, calendar and scheduling, enrollments, certification tracking, course attendance, reporting and course evaluation/feedback. This role will be responsible for configuring and maintaining the LMS, ensuring a seamless learning experience for CE associates. The LMS Administrator will analyze and report on training data, troubleshoot technical issues, and ensure compliance with training requirements. The ideal candidate will have strong LMS administration skills and experience in data reporting and analysis.

Responsibilities

LMS Administration and Support:

• Serve as the primary administrator for the ADP learning platform to include managing configuration, user roles, permissions, integrations and reporting.
• Maintain and update course catalogs, learning paths, certifications, and training materials.
• Provide technical support and troubleshoot technical issues with LMS users and escalate complex issues when needed.
• Ensure data integrity, system security, and compliance with internal policies and regulatory requirements.
• Schedule and coordinate live or virtual instructor-led courses and events.
• Maintain current knowledge of best practices in learning and development solutions, industry practices, and implementation solutions.
• Provide support and backup to other systems.

Data Analysis And Reporting

• Generate and analyze LMS reports and dashboards to track learner engagement, completion rates, and training effectiveness.
• Provide insights to key stakeholders and recommend improvements based on data.
• Ensure accurate training records for compliance and audit requirements.
• Collect and analyze course evaluations and feedback data to identify areas for improvement.

Content Management And User Experience

• Upload, test, and manage content.
• Optimize user experience (UX) and navigation within ADP, ensuring accessibility and ease of use.

Collaboration And Stakeholder Engagement

• Develop and maintain LMS documentation, user guides, and SOPs.
• Work closely with internal stakeholders to ensure learning assets are approved and adopted. Train and support internal associates on how to use the LMS effectively.
• Promote a culture of learning and professional development within the organization.
• Promote positive and collaborative teamwork within the learning & development department and with internal customers and subject matter experts to provide exceptional customer service to associates, leadership, business partners and partner organizations. Contribute within a team in the planning, building, and constant evaluation of learning assets and LMS.
• May act as a representative and subject matter expert on cross-functional teams.

System Enhancements & Integrations

• Stay updated on the platform’s latest features, releases, and best practices, implementing enhancements as needed.

Requirements

• Bachelor’s Degree in a relevant field.
• 3+ years of proven experience as an LMS Administrator, with a strong focus on ADP. Experience with multiple learning management systems is preferred.
• Experience managing LMS configurations, reporting, content uploads, and integrations.
• Proficiency in LMS analytics and reporting tools.
• Excellent problem-solving, organizational, and communication skills.
• Ability to train and support end-users with varying levels of technical proficiency.
• Excellent organizational and project management skills.
• Strong communication and interpersonal skills.

Benefits

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and Long-term)

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional Development

Paid Vacation & Sick time

Company Paid Holiday’s

401(k) Plan with Employer Match

Employee Discount Program

Invitation To Apply

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

About Organization

Carrier Enterprise is a joint venture between Watsco, Inc. and Carrier Corporation. Carrier Enterprise sells and distributes Carrier, Bryant and Payne residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies throughout the United States, Canada, Latin America and the Caribbean utilizing 257 locations.

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Security Alert: Please be aware of employment scams. Scammers will impersonate recruiters with fake job offers in an effort to defraud applicants or steal their personal information. All legitimate Carrier Enterprise jobs will be posted to https://recruiting.adp.com/srccar/public/RTI.home?d=ExternalCareerSiteCarrierEnterprise

No other URL should be trusted for job postings. All legitimate employment-related communications will come from a @carrierenterprise and @candidatecare.com email addresses.

We will never ask you to pay to apply, request that you purchase your own equipment (such as laptops), or conduct interviews via chat or instant messaging. Please report any employment scams to the Federal Trade Commission: https://consumer.ftc.gov/articles/job-scams