Training Design Specialist

Description

Develon is looking for a Training Design Specialist to join our dynamic and growing team in Suwanee, GA.

Who We Are

Develon, headquartered in Suwanee, Georgia, markets the Develon brand of products which includes crawler excavators, wheel excavators, mini excavators, wheel loaders, articulated dump trucks, material handlers, log loaders, and attachments. With more than 160 equipment dealer locations in North America, Develon is known for its unmatched dedication to service, customer uptime, and durable, reliable products. We are working to achieve a ‘Global Leader in Infrastructure Solutions’ by improving products, technology, and business.

We are proud of our products, people, cultural diversity, and professionalism within a national and global framework! Powered by innovation!

For more information on Develon products, visit na.develon-ce.com.

What You’ll Do

The Training Design Specialist has a dual job responsibility to include developing training material and delivering training.   

• Designer: Primary duties are to gather systems information from various resources and assemble training material. Resources are unlimited and include non-technical material manuals, existing training material from other regions within the Company, and subject matter experts. The designer must have a strong working relationship with the non-technical experts to ensure the material being developed meets the needs of the dealers. In situations when an outside vendor is to be used, they will serve as the liaison. He/she will provide written instructions and necessary material for the project. 
• Trainer: Using delivery skills, knowledge researched from subject matter experts, and training experience, deliver non-technical training in multiple outlets including web-based training, virtual, and in-person delivery. 

Design Specialist

• Assess training needs for internal and external customers
• Consult managers, instructors, SME’s, and other employees to develop training material and objectives  
• Develop training courses using a consistent design method
• Provide raw data to vendors.
• Assist with capturing non-technical material  
• Modify photos as required through Photoshop
• Create and maintain electronic library of course materials, photos, manuals, etc.
• Partner with third-party vendors to build and develop training materials.
• Create learning experiences and material that supports the learner both in their understanding and use of applicable knowledge and skills
• Develop training/job aids such as “How To” manuals and handbooks.
• Maintain electronic library of course materials, photos, and course packages
• Assist in evaluating training program effectiveness
• Lead new research on non-technical dealer information
• Confirmation and documentation of training resources in comparison with non-technical dealer information
• Assess the effectiveness of the modes of instruction for each instructional topic

Systems Trainer 

• Lead in-person training experiences with dealerships
• Assist with classroom set up for class week prior to a class date, including schematics, table items, service library, classroom presentation files.
• Assist as IT in simplistic terms with dealer personnel
• Assist with inventory of everyday use items and report to manager as supplies get low.
• Assist with inventory management of all in-person training materials
• Work with subject matter experts to research and study a competent level of understanding of non-technical dealer information
• Maintain the integrity of the instructional classroom
• Provide record keeping on the progression of the learning development during and after instruction
• Provide feedback, notes, updates, and content objectives to the learning developers for content creation
• Maintain an updated knowledge on all current technical dealer systems
• Deliver the content material accurately and clearly
• Facilitate the hands-on activity by engaging the dealer personnel with active feedback and assessment
• Collaborate with the global team for information and development of new material

Assist Other Internal Departments With Planning and Executing Training

What You’ll Get

• Competitive Total Rewards programs
• Health, Dental, and Vision
• Generous Company 401(k) Match
• Free Telehealth Benefits
• Voluntary Supplemental Programs
• Career and Skill Development Support
• Make a direct impact on the success of the organization

Requirements

What You’ll Need to Be Successful

• Strong presentation & instructional design skills
• Advanced photo manipulation skills (Photoshop) preferred
• Experience with E-learning design preferred but not required
• Strong time management and organizational skills
• High level of experience with Microsoft Office Suite
• Education: Bachelor’s Degree Preferred
• Experience: 2+ years
• Travel: up to 50% 

HD Hyundai Infracore North America, LLC. is committed to a diverse workforce and is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 404-354-4094. The Company’s hiring location is Suwanee in GA.