Why Work at Rehlko

We have met today’s energy needs while planning for tomorrow’s for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience. 

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.

Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact.

Why You Will Love this Job:

As a Service Training Specialist – Training Coordination at Rehlko, the individual in this role will be responsible for overseeing the logistics, scheduling, and execution of both in-person and virtual training programs. They will act as the primary point of contact for all training inquiries, ensuring seamless registration, troubleshooting LMS issues, and managing payment processes. Additionally, they will develop and maintain training content in collaboration with subject matter experts, administer the Learning Management System (LMS), and generate reports to track training effectiveness. This role also involves marketing and communication efforts to promote training programs, stakeholder collaboration across departments, and resource management to enhance training capabilities.

Specific Responsibilities:

Key Competencies:

• Strong attention to detail and organizational skills.
• Ability to work collaboratively with cross-functional teams.
• Analytical mindset and ability to use data to drive decisions.
• Excellent verbal and written communication skills.

Training Logistics and Coordination (50%):

• Lead scheduling, coordination, and logistics for all instructor led and virtual training events, ensuring seamless execution.
• Respond to internal and external inquiries regarding training programs, assisting with course registration and troubleshooting LMS issues. Primary point of contact for all training inquiries.
• Manage payment processes, including e-commerce transactions, invoicing, purchase orders, and customer account updates.
• Lead all training program marketing and communication activities, including the development of training flyers and mass communications to internal and external stakeholders.

Content Development and Maintenance (10%):

• Develop, maintain, and tailor training content for factory school and live training programs, ensuring alignment with technical documentation and business needs.
• Collaborate with subject matter experts and field specialists to ensure training materials are up-to-date and effective.
• Execute specialized training programs based on customer and technician needs, incorporating survey insights and data analysis.

LMS Administration and Reporting (20%):

• Serve as the lead administrator for the Learning Management System (LMS), managing course schedules, registrations, and reporting metrics. Is the day-to-day leader of the Learning Management System for the business and training team.
• Monitor digital training activity and provide actionable recommendations to improve training effectiveness.
• Deliver monthly reporting on training activity and key performance indicators (KPIs).

Stakeholder Collaboration (10%):

• Coordinate with cross-functional teams, including engineering, marketing, and sales, to align training initiatives with broader business objectives.
• Build and maintain relationships with external stakeholders, including dealers, distributors, and OEM customers.

Tools and Resources Management (10%):

• Procure and maintain tools, software, and equipment needed for training development and training programs
• Present business cases for additional resources as necessary to enhance training capabilities.

Requirements:

• Associate’s degree required
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with e-learning tools such as Articulate 360, Adobe Captivate, or Lector.
• Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Exceptional communication, organization, and problem-solving skills.

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About Us

Rehlko  proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are.

In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko  matching, and more!?

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

Americans with Disabilities Act (ADA)

 It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person’s physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer.