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Instructional Design

Training and Development Services Consultant

Job Type Full-Time  
Experience Level Mid  
Organization Type Corporate L&D  
Pay Range TBD  

Comerica Bank

Talent and Development Services Consultant 

This position is responsible for supporting, developing, and documenting operations, processes, and procedures related to HR Talent Development (HRTD) activities. HRTD’s activities primarily include (but are not limited to) learning, development, succession, performance, employee engagement, and organizational change management. This position interacts frequently with all HRTD department members, legal, risk, compliance, and audit colleagues across the company, and all levels of senior management. This position supports the activities that the HRTD department performs, including but not limited to training, talent management, engagement and OCM at Comerica. 

Position Responsibilities 

Risk and Operations

  • Includes but is not limited to providing guidance and support concerning HRTD’s risk- and compliance-related processes, procedures, record retention, folder management, application assignments, and risk management and responses.
  • Participating on and consulting with multiple departments in support of Comerica’s comprehensive risk programs and projects.


  • Includes but is not limited to creating and supporting sustainable reports and tools that support a learning culture and an engaged workforce.

Technology & Tool Management

  • Includes but is not limited to supporting the HRTD team; ensuring the department’s technology and tools are compliant and adoption/utilization is maximized.

Vendor & Budget Management

  • Includes but is not limited to supporting the management of existing and potential vendors, and contract management.
  • Includes but is not limited to supporting budget- and expense-related reconciliation, and supporting the budget planning process.

Position Qualifications

  • Bachelor’s Degree from an accredited university in Business, Psychology, Data Analytics, OD, Instructional Design, HR, Humanities
  • 5 years of experience in Human Resources
  • 3 years of experience in instructional design/development
  • 2 years of experience developing compelling dashboards with data or working with learning and talent data
  • 1 year of experience working with vendors


  • Preferred, Information Mapping Professional Certificate or similar.
  • Preferred, Risk related Certificates and Certifications
  • Preferred, ATD Instructional Design Certificate
  • Preferred, HRCI PHR or SPHR Certification
  • Preferred, ATD CPLP Certification

Oaktec Building
8:00am – 5:00pm Monday – Friday

About Organization

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. The Business Bank provides companies of all sizes with an array of credit and non-credit financial products and services. The Retail Bank delivers personalized financial products and services to consumers. Wealth Management serves the needs of high net worth clients and institutions.

Comerica’s approximately 8,000 colleagues focus on relationships, and helping people and businesses be successful. Comerica operates in seven of the 10 largest U.S. cities, with more than 430 banking centers in its primary markets of Texas, Arizona, California, Florida and Michigan. Select businesses operate in several other states, as well as in Canada and Mexico. Comerica is among the 25 largest U.S. banking companies.

Visit Comerica's Facebook page at facebook.com/Comerica or on Twitter at @ComericaBank for more information on how Comerica is making a positive difference in the communities it serves.

To learn more about Comerica’s products, services and career opportunities, visit Comerica.com.