Technical Trainer, NAMER Training Delivery

Description

We are looking for a dynamic, organized self-starter to join our Training Team. Here’s your chance to work as a Technical Trainer with high visibility and significant customer impact.

If you have previous programming experience via application/web development, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we’d like to speak with you.

The successful candidate is an experienced technical trainer, ideally with experience in cloud or distributed architectures, virtualization technologies, and/or Generative AI.

In this role, you will deliver training content to developers, administrators, architects, and partners to drive adoption and usage of AWS infrastructure services. You’ll have an opportunity to combine a passion for teaching, with enthusiasm for technology, to drive learning and establish positive customer relationships. You will have excellent communication skills and proven technology training experience.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Job Responsibilities

• Help shape the ongoing strategy and mission of the AWS training program.
• Assist in developing & maintaining technical training content, lab exercises, presentations, recordings, and accompanying materials.
• Deliver instructor-led classroom training to end-user customers and partners on a regular schedule in US and abroad.
• Work with key stakeholders to ensure accurate, effective training content.
• Assist in the development of a formalized Train-the-Trainer program for our Authorized Training Center partners and Contractors.
• Mentor and train internal and external authorized trainers as part of a train the trainer program
• Ability to travel regionally, ~50% of the time.
  

About the team

As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 5+ years of experience in a combination of the following areas: Architecture, IT system design, operations, programming, AI/ML, or advanced technical training (not application level training)
• Associate level certification or 2+ years of experience with one of the major cloud providers
• Experience leading presentations, public speaking, or classroom training for related technology and products or services.
• Technical Degree (i.e. Computer Science, Information Systems) or relevant work experience
• Demonstrate a general understanding of various IT concepts (e.g. Compute, Storage, Networking, Database, Security)

Preferred Qualifications

• Knowledge and/or hands-on experience with AWS infrastructure services
• Experience designing and developing instructor-led content with technical subject matter content.
• Recent coding experience in one or more of the following languages, Java, .Net, Perl, PHP, Ruby or Python.
• Experience with Windows and Linux at the command line.
• Strong oral presentation skills, interpersonal communication, and writing skills.
• Demonstrated understanding of Cloud computing concepts
• Experience in or working with Public Sector customers
  

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.